Chat Process
3 days ago
Overview: The Chat Process & Mail Process WFH position is a crucial role in our organization, responsible for providing exceptional customer service and support through chat and email communication channels. This remote position requires excellent communication skills, problem-solving abilities, and multitasking capabilities to ensure a positive customer experience.Key Responsibilities:Respond to customer inquiries and issues through chat and email in a timely and professional mannerProvide accurate information and assistance to customers regarding products or servicesResolve customer complaints and escalate complex issues to the appropriate departmentEnsure all communication with customers adheres to company policies and proceduresMaintain thorough knowledge of products, services, and promotions to effectively address customer needsAssist in updating and maintaining customer records and databasesCollaborate with cross-functional teams to optimize customer satisfaction and retentionAdhere to productivity and quality standards for chat and email supportProvide feedback to improve customer service processes and proceduresMaintain a positive and professional attitude in all customer interactionsRequired Qualifications:High school diploma or equivalentPrior experience in customer service or a related roleStrong written communication skillsAbility to multitask and prioritize effectivelyProficiency in using chat and email communication toolsGood understanding of customer relationship management (CRM) systemsAbility to work remotely and independently with minimal supervisionAttention to detail and accuracy in handling customer informationProblem-solving skills to address customer concerns efficientlyFlexibility to work in rotating shifts if requiredAbility to adapt to new technology and software platformsStrong work ethic and commitment to delivering excellent customer serviceAbility to maintain confidentiality and professionalism in customer interactionsTime management skills to meet response time targetsWillingness to participate in ongoing training and skill development
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Chat Process
1 day ago
India Uno Minda Full time ₹ 2,00,000 - ₹ 6,00,000 per yearOverview: The Chat Process & Mail Process WFH position is a crucial role in our organization, responsible for providing exceptional customer service and support through chat and email communication channels. This remote position requires excellent communication skills, problem-solving abilities, and multitasking capabilities to ensure a positive customer...
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Chat Process Associate
2 weeks ago
Bhopal, India Docdort Full timeJob Description Job Title: Chat Process Associate Location: Ahmedabad, Gujarat Type: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic...
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Chatting Process
3 days ago
India YSK INFOTECH Full time**JOB DESCRIPTION**: **Chatting Process** Wipro Freshers to 12 Months of Experience YRS Freshers to 5 months - 1.5 LPA + Shift Bonus 6 months to 11 months - Up to 2 LPA + Shift Bonus 12 + Hyderabad / Chennai - You must be a Graduate and not Post -Graduate (Post Graduate.... - **Qualification**: Any Graduate**JOB DESCRIPTION** You must be a Graduate and not...
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Customer Service
3 days ago
India Wings Global Services Full timeJob Description Job Overview We are seeking a Junior Customer Service professional for our Chat and Email Process based in Mumbai. The position requires a minimum of 1 to 3 years of experience in customer support. This full-time role is integral to maintaining our standards of excellence in customer communication, ensuring satisfaction across various client...
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Chat Support Executive
2 days ago
India, Jabalpur Docdort Full timeJob Description Job Title: Chat Support Executive Recruitment Drive Location: Jabalpur Work Location: Ahmedabad, Gujarat (Relocation Mandatory) Selected candidates will join our Ahmedabad team and must be open to relocation. Role Overview The role involves providing online customer assistance via written channels including email, text, and social platforms....
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Chat Support Representative
1 week ago
Bhopal, India Docdort Full timeJob Description Title: Chat Customer Service Representative (On Site for Ahmedabad) We are conducting a recruitment drive in Bhopal for the position of Chat Customer Service Representative. Selected candidates will be required to relocate to Ahmedabad, Gujarat, and work on-site at our company premises. Job Details:Location: Ahmedabad, Gujarat...
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Chat Customer Service Specialist
7 days ago
India Citigroup Full timeResponsibilities Engage with customers through online chat and messaging platforms responding to inquiries providing information offering assistance provide a comprehensive resolution to the complaints queries Assist customers in navigating our products or services addressing their questions concerns and technical issues Troubleshoot and resolve customer...
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Sales Chat Professional
2 weeks ago
India Snaphunt Full timeWork in a company with a solid track record of performance-Flexible working options-Opportunity to make a positive impactOur client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward The JobWe are looking for a proactive and results-driven Sales Chat Representative to join our remote team This role...
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[Urgent] AI supplier chatting coder
4 weeks ago
India Uc Operations LLC Full timeCompany Description At UC Operations LLC, we specialize in providing comprehensive procurement solutions that optimize supply chains, minimize costs, and ensure the highest quality products for our clients. Backed by years of expertise and a committed team, we excel in sourcing, negotiating, and delivering materials. Our mission is to handle procurement...
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Process Associate
5 days ago
Bengaluru, India Borderless Full timeJob Description Borderless helps retail investors in India, Middle East and South East Asia globalize their savings and wealth by saving and/or investing money in mature international markets such as the US. Using Borderless, people can open, own and operate overseas investing accounts - digitally and affordably. Additionally, investing on Borderless is...