Customer Success Associate

3 weeks ago

jaipur, India BeatRoute Full time

BeatRoute is Goal-driven SAAS Sales technology for retail & distribution businesses. BeatRoute is an enterprise-grade scalable platform that uses a unique Goal-setting mechanism, Operational AI, and Gamification to deliver not just automation but customers' goals at the territory level.

Worldwide Retail & Distribution businesses such as Consumer Goods face the extreme choices of implementing risky and costly development projects on development platforms. We are solving this global problem with our ready-to-deploy SaaS solution.


BeatRoute currently serves around 150 enterprise customers. BeatRoute is a leading player in two countries, breaking into a few more across the APAC and Latam regions.


Who we are looking for:

At BeatRoute, we are building a world-class technology team of customer success champions who would help enterprise customers across the globe derive maximum value from BeatRoute software platform.

It is an exciting role for somebody who is passionate about solving business problems leveraging our Zero Code SAAS based Fieldforce CRM stack and see them realizing into great business value for companies/brands that includes stalwarts from FMCG, Pharma and BFSI industry.

We’re constantly looking for professionals who are fervent, absolutely at peace with ambiguity, flexible, great with people, gets aligned to our vision, and isn’t afraid to roll up their sleeves and get their hands dirty. Like you would expect in a fast-growing start-up, every day at BeatRoute is an opportunity to bring your vision to life and grow at an unprecedented pace. Your ideas and voice will always be heard and actions taken to drive the organization forward.


How will you make a difference?

● Build strong client onboarding processes to enable our customer drive maximum value from their investment

● Lead successful rollout of newly acquired customers using BeatRoute’s implementation methodology and project management best practices

● Document and validate client requirements

● Conduct user testing and training in preparation of project go-live

● Ensure higher adoption of BeatRoute platform

● Gain expertise on the domain and the product features to become customer’s trusted advisor

● Plan and manage the integration of the BeatRoute platform with other external platforms and applications

● Collaborates with product team on various customer requested enhancements and suggestions for roadmap inclusions


Who you are and the skills you bring:

● 3+ years of experience in software services or product organizations in consulting or implementation/client onboarding role

● Prior experience of working in a B2B SaaS organization

● Excellent communication skills – verbal, oral and listening

● Strong analytical and troubleshooting skills

● Ability to see issues in the context of the business process of customers and openness to build increasing knowledge in our customer's processes and workflows

● Self-motivated, eager to learn, and thrive in a collaborative environment

● Ability to plan for, train, and up-skill team members and peers on an ongoing basis


Job Perks

● Competitive salary

● Opportunity to work in a fast moving, high growth SaaS company

● Strong results-oriented culture

  • Customer Success Associate

    2 weeks ago

    Jaipur, Rajasthan, India STEEL MANTRA Full time

    **JOB DESCRIPTION** **LOB** - **RealMe-Italian** **Position** - Customer Success Associate **Qualification** - Graduate and Undergraduate from any field **Skillset** - Excellent communication in Italian C1 level/ Average in English - Handle the queries of clients in Italian **Experience** - Fresher and Experienced both can apply/ C1 required...

  • Technical Support Associate

    2 weeks ago

    Jaipur, Rajasthan, India Success Jobs Full time

    About the RoleWe are seeking a skilled Customer Service Liaison to join our team at Success Jobs.This is a fantastic opportunity for a fresher or experienced professional looking to take their career to the next level.The ideal candidate will have excellent communication skills in English and be comfortable working in a fast-paced environment.

  • Customer Success Professional

    2 weeks ago

    Jaipur, Rajasthan, India Synoriq Full time

    Job OpportunityWe are seeking an experienced Customer Success Professional to join our team at Synoriq, a leading core lending product company. As a key member of our organization, you will play a pivotal role in ensuring our customers achieve maximum value from our products and services.About the RoleThe successful candidate will be responsible for building...

  • Customer Support Executive

    1 month ago

    Jaipur, India Success Jobs Full time

    LOB Customer Support Executive/ male and females both can applySkillset Excellent comms in English (English C1)Qualification Under Graduate and Graduate from any fieldExperience Fresher and experiencedSalary Slab upto 28k CTCShift 24/7 Rotational/ Night Shift, 5.5 Days Working,Roles and ResponsibilityHandling Customer Queries

  • Customer Support Associate

    6 months ago

    Jaipur, India Sagar Solutions Full time

    *Urgent Requirement* Vcosmos is hiring for #Customer #Success #Associate* Location - #jaipur Skill set - *excellent communication etc* Qualification - #Graduate/ Undergraduate Experienced - *Minimum 1 year Experience into #International #BPO Experience* Salary - Upto #29CTC Working Days - 5.5 days. Shift - Rotational Shifts. Interview Round 1. HR round -...

  • Customer Success intern

    5 days ago

    Jaipur, India Prosperr.io Full time

    About Company: We are revolutionizing income tax management for salaried individuals, aiming to alleviate the tax burden through a unique blend of cutting-edge AI & ML technologies. Join our dynamic startup environment where your contributions will shape a brighter financial future for many. Be part of an innovative team driving change and developing a...

  • Customer Success intern

    3 days ago

    Jaipur, India Prosperr.io Full time

    About Company:We are revolutionizing income tax management for salaried individuals, aiming to alleviate the tax burden through a unique blend of cutting-edge AI & ML technologies. Join our dynamic startup environment where your contributions will shape a brighter financial future for many. Be part of an innovative team driving change and developing a...

  • Customer Success Associate

    4 weeks ago

    Mansarovar, Jaipur, Rajasthan, India Nexus Jobs Full time

    **Location**: Mansarovar, Jaipur **Salary**: Up to ₹7.2 LPA **Working Hours**: Rotational Shifts, 5 Days a Week (Rotational) **Job Description**: - **Work Mode**: Work From Office - **Process**: International Process - **Position**: Customer Support Executive (Italian Language Expert) - **Headcount**: 20 Profiles - **Interview Mode**: HR Round; Language...

  • Virtual Customer Service Associate

    6 months ago

    Jaipur, India Amazon.com Full time

    **Work from home with Amazon Customer Service!** **Role: Customer Service Associate** **Location**:Work from home in Rajasthan, India - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and...

  • Customer Support Associate

    3 weeks ago

    Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Customer Support Associate to join our team. The ideal candidate will have 0-4 years of experience in customer support or a related field. The Customer Support Associate will be responsible for providing exceptional customer service to our clients via phone, email, or chat. The successful candidate will be able to multitask,...

  • Sales Representative

    3 weeks ago

    Jaipur, Rajasthan, India Success Jobs Full time

    About the JobWe are looking for a highly motivated and result-driven Sales Executive to join our team at Success Jobs. This is an excellent opportunity for individuals who have a passion for sales, marketing, and building strong relationships with clients.Key Responsibilities:To educate business establishments about the benefits of Just Dial and how it can...

  • Customer Success Associate

    2 months ago

    Adarsh Nagar, Jaipur, Rajasthan, India Akrati Jewels Incorporation Full time

    A CRM Specialist needs to understand their company’s target audience to understand what consumers want. A person must be able to plan CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty. **Responsibilities**: ⦁ Planning and delivering CRM strategies across the organization with a view...

  • Italian Customer Success Associate

    1 week ago

    Jaipur, India Pranam Recruiters Full time

    Important- LOCAL CANDIDATES ONLY OR SHOULD BE ABLE TO RELOCATE. - MUST HAVE POST GRAD OR or C1 CERTIFICATION IN ITALIAN LANGUAGE. Excellent EnglishProcess: Italian Customer Services Process Location: Mansarovar Jaipur 302020Shift: Night Shift, 5 Days a weekPosition: Customer Support ExecutiveRoles and Responsibilities:Handling customer queries...

  • Customer Support Associate

    3 weeks ago

    Jaipur, India T & M Services Consulting Private Limited Full time

    Urgent job opening customer support associate.Location- Lic complex, Ambedkar circle, JAIPUR.Qualifications- B.com,M.com, MBA.Experience- 1 year Banking sector. Documents expert & Kyc process.CTC- 30000 to 35000/-interested candidates apply on[HIDDEN TEXT]

  • Virtual Customer Support Associate

    6 months ago

    Jaipur, Rajasthan, India ADCI - Rajasthan Full time

    **What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - The availability to work varying shifts from Monday to Sunday within the operating hours - Willingness and ability to work in rotating shifts (i.e. early, late, overnight,...

  • Virtual Customer Support Associate

    6 months ago

    Jaipur, Rajasthan, India Amazon.com Full time

    **Work from home with Amazon Customer Service!** **Role**:Virtual Customer Service Associate**Job Type**:Contract (Seasonal) - **Location**:Work from home in Rajasthan - **Role: Virtual **Customer Service Associate - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving...

  • Customer Support Associate

    3 weeks ago

    Jaipur, Jhansi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a highly motivated Customer Support Associate to join our team. The ideal candidate will have 0-4 years of experience in customer support and a strong desire to learn and grow in the field. The successful candidate will be responsible for providing exceptional customer service and support to our clients while maintaining a positive...

  • Customer Support Associate

    2 weeks ago

    Jaipur, Rajasthan, India Talent acquaintance Full time

    We are hiring at Talent Acquaintance for a Customer Care Executive role.This is a voice/non-voice process job that requires excellent communication skills in English. We are open to undergraduate or graduate candidates with relevant qualifications.As a Customer Support Associate, you will be based in Jaipur, Indore, Ahmedabad, Gandhinagar, or Vadodara and...

  • Prosperr.io | Customer Success intern | jaipur

    3 days ago

    jaipur, India Prosperr.io Full time

    About Company:We are revolutionizing income tax management for salaried individuals, aiming to alleviate the tax burden through a unique blend of cutting-edge AI & ML technologies. Join our dynamic startup environment where your contributions will shape a brighter financial future for many. Be part of an innovative team driving change and developing a...

  • Customer Support Associate

    5 months ago

    Jaipur, India Dalmia IT Solutions Pvt Ltd Full time

    **About Company -** **Tummy Pops** is a premium Mukhwas-Mouth Freshener brand that aims to revolutionize the way Mukhwas Industry is perceived. We aim to escalate the perception about Mukhwas / Mouth Fresheners with our exquisite premium range of hand-made offerings. Website : tummypops.in **Location **:Krishna Square Building, 103-105, 1st Floor, Subash...