Tata Consultancy Services | EUC Lead | india
2 weeks ago
Relevant Experience range: 8-12 Years
Location: Chennai
Technical Skills: : EUC Lead
Must-Have/Mandatory:
Expertise in Windows XP,Win7/8/10, VDI, Active Directory, DHCP, DNS, VMware
Primary Skills
· Should be ITIL V3 certified. Should have understanding on Service operations and service design
· Strong oral and written communication skills with the ability to communicate with team and end users
· Manage escalation and provide timely solution
· Responsible for proper escalation, communications, and management of production system problems
· Ability to identify appropriate approach when working on complex technical issues.
· Ability to work on multiple critical tasks simultaneously
· Good knowledge on the Operations life cycle and activities
· Excellent client facing and presentation skills
· Excellent verbal and written communication skills
· Should be flexible with the shift and willing to take responsibilities and ownership
· Driving improvements / initiatives
· Reduce attrition and strengthen teams technical knowledge
Secondary Skills
· Associate should have played Client service role minimum of 2 years and should have basic understanding on Networking, Windows, setting up desk for users
· Knowledge of technologies underlying Enterprise Mobility Management solutions such as device mgmt., app management, data management, file sharing / syncing, identity/ access management and adjacent technologies
· Should have knowledge on Troubleshooting Audio, Video devices
· Sound knowledge and experience in Supporting VIP users
· Basic on with Azure Active directory, Azure AD Connect
· Good knowledge in Mobile Device Management using Intune
· Basic knowledge with Office 365 Administration
Candidate will collaborate with other functional and technical teams to ensure all Enterprise Mobility Management solutions are appropriately architected, engineered, tested, & deployed
- EP number if already registered in iBegin portal/ Registered email id if don’t remember EP number:
- Full Name:
- Email ID:
- Contact number:
- Total experience:
- Current Payroll company:
- Current location:
- Preferred Job Locations:
- Notice period( Please specify LWD if serving notice), Immediate joiners are preferred:
- Current CTC:
- Expected CTC:
- Offers in hand(with salary details):
- Please specify if any gap in between education and employment:
- Highest Fulltime education:
- University/institute name of Highest education:
Note :
- EX-TCS (Fulltime employee) cannot not be eligible for rehire.
- Candidates with less than Required experience will not be considered.
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