Operations Executive

3 days ago

tamil nadu, India Printo Full time

Job DescriptionWe are looking for a detail-oriented and proactive Operations Executive to manage day-to-dayoperational activities, ensure smooth order processing, and maintain efficient communicationbetween teams, vendors, and customers.Key ResponsibilitiesHandle store and local job operations, including production queries and deliverymarking.Manage shipping plans, dispatch, and delivery follow-ups for standard and local orders.Coordinate with vendors for shipping labels, tape orders, and manifest preparation.Monitor and resolve pending invoices, refunds, and cancellations.Track and resolve ERP, Shiprocket, and web order data discrepancies.Handle customer queries via calls, WhatsApp, and other communication channels.Follow up on PBAI orders, approvals, and KOH calls.Manage error-in-file cases for store, local, and standard orders.Support forecasting, stock/machine/QC issues, and related rejections.Required SkillsGood communication skills in English; Hindi is an added advantage.Ability to multitask, manage deadlines, and work in a fast-paced environment.Basic knowledge of order management systems and logistics coordination.Qualification & ExperienceFreshers or Experienced candidates can apply.Skills: shipping,resolve,operations,communication

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