Expert Voice Technologist

2 days ago


hyderabad, India beBeeVoice Full time

Cloud Technology SpecialistInnovative healthcare solutions drive growth, improve outcomes, and bring value to members. Our team seeks a Cloud Technology Specialist to design and develop cutting-edge voice technology.'Key Responsibilities:'Design IVR solutions and architect scalable voice systemsDevelop and customize voice flows for seamless customer interactionsDesign agent scripts for optimal performanceCollaborate with voice bot developersOversee outbound campaign design and managementIntegrate APIs and monitor system performanceTroubleshoot telephony configuration issues and optimize SIP/VoIP settingsAnalyze reporting and analytics dataApply intent mining techniquesManage topic models and integrate SBC systemsProvide critical on-call support



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