Customer Support
2 days ago
Peepul Tree is building a brand in the Home category focussed on premium furnishings and décor. The brand celebrates a design theme inspired by India, our artisanal heritage and cultural themes. We have built an authentic supply chain of local weaves, crafts, techniques through artisan communities across India. Visit us at www.peepultree.world.Peepul Tree is looking for a Customer Support & Social Media Associate to address customer queries and engage with them across chat, email, social media and calls. The candidate should have a good understanding of dealing with customers, addressing their queries and delivering a good brand experience. Key Responsibilities1. Customer SupportManage customer interactions across CRM Tools, email, and social media DMs with empathy and promptnessTrack and respond to inquiries about orders, returns, product details, and shipping timelinesCollaborate with the operations and logistics teams to resolve escalations quickly and accuratelyMaintain reports on ticket volume, response times, and satisfaction metrics to improve service quality2. Social Media EngagementRespond to messages, mentions, and queries in the brand’s tone and voice across all social platformsEngage meaningfully with followers, customers, and creators through comments, DMs, and tagged content to nurture communityIdentify user-generated content (UGC) opportunities and collaborate with the content team to amplify authentic storiesStay updated on trends, formats, and engagement opportunities that can support brand awareness and storytellingSupport influencer collaborations and help track engagement performanceQualifications & Skillset Requirements1. Graduate with 1 to 3 years of work experience in customer service or social media management2. Knowledge of MS Excel3. System understanding and ability to operate our customer service platform4. Good understanding of social media
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Customer Support Specialist
2 days ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support
20 hours ago
Bangalore, India MomsMade Full timeLove talking to people and solving problems? MomsMade – India’s Online Haldiram’s – is hiring a Customer Support who can keep our customers happy and heard ❤️
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Customer Support
3 hours ago
bangalore, India MomsMade Full timeLove talking to people and solving problems? MomsMade – India’s Online Haldiram’s – is hiring a Customer Support who can keep our customers happy and heard ❤️🛠 What you’ll do:Talk to customers over WhatsApp/calls and solve order-related queriesHelp people track their orders, solve complaints, and answer questions politelyCoordinate with our...
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Director Customer Support
5 days ago
Bangalore, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services Preferred Key Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Director Customer Support
6 days ago
bangalore, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services Preferred Key Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Customer Support Specialist
6 days ago
bangalore, India NextBigE Full timeLocation: Sector 7, NoidaJoining: ImmediateSalary (CTC): 15,000-20,000Experience: 2 years at leastSpecialty: If worked in E-Commerce and B2B It will be beneficialSoftware Knowledge: EMail, WhatsApp, MS ExcelCompany DescriptionNextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses across various...
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Director Customer Support
6 days ago
bangalore, India Zyoin Group Full timeRole - Director Customer SupportExperience - 15+ YearsLocation - BangaloreIndustry - Fintech, Financial Services PreferredKey Requirements:Looking for a Director – Customer Support with strong focus on strategic leadership and transformation.Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees.Proven ability to...
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Customer Support Executive
6 days ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Specialist
4 days ago
bangalore, India Scry AI Full timePosition: Customer Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Customer Support, Helpdesk, or Client Success Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Executive
6 days ago
bangalore, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
