Customer Experience Leader
7 days ago
About the RoleWe are seeking a dynamic and experienced Customer Service Manager to lead our customer service operations. Key responsibilities include directing and managing the customer service team, ensuring timely and accurate updates of customer information and communications, building strong relationships with key customers and stakeholders, handling escalated customer inquiries and complaints, collaborating with other departments to ensure seamless service delivery, driving customer satisfaction, and identifying potential sales leads.Key ResponsibilitiesDirect and manage the customer service team to meet customer expectationsEnsure timely and accurate updates of customer data and communicationsBuild and maintain strong relationships with key customers and stakeholdersHandle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutionCollaborate with other departments to ensure seamless service deliveryDrive customer satisfaction and proactively work towards achieving customer delightIdentify potential sales leads and collaborate with the Sales team to convert opportunitiesRequirementsDemonstrated leadership skills in customer-facing environmentsProven track record of meeting customer satisfaction goalsExcellent communication, interpersonal, and problem-solving skillsFamiliarity with customer relationship management software and toolsBenefitsOur company offers a competitive salary and benefits package, including health insurance, retirement savings plan, paid time off, and professional development opportunities.
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Visionary Customer Experience Leader
7 days ago
navi mumbai, India beBeeExperience Full timeCustomer Experience StrategistWe are seeking a seasoned leader to drive customer-centricity across our business. The ideal candidate will be responsible for ensuring the customer experience is measured and improved according to business priorities.This role will be based in Mumbai / Navi Mumbai and reports directly to our senior leadership team.Develop and...
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Customer Experience Leader
7 days ago
mumbai, India beBeeExperience Full timeJob Title: Customer Experience ManagerWe are seeking a seasoned Customer Experience Manager to lead our end-to-end order fulfilment cycle. This role is ideal for individuals who thrive in fast-paced environments and possess excellent communication skills.Oversee the entire order process from placement to final delivery, ensuring seamless execution and timely...
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Customer Experience Leader
2 days ago
mumbai, India beBeeCustomer Full timeJob OverviewThe Senior Manager, Customer Operations drives the entire customer operational lifecycle, from order entry to fulfillment, billing accuracy, and post-delivery support.This role ensures seamless integration between hardware logistics and SaaS activation, delivering a consistent and high-quality customer experience across all stages of...
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Learning Experience Leader
2 weeks ago
Navi Mumbai, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Learning Experience Leader
2 weeks ago
Navi Mumbai, Mumbai, India TaskUs Full timeJob Description Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media,...
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Customer Experience Agent
1 day ago
Mumbai, India Wizqart Full timeMaking sure that quality customer experience is given to customers by providing accurate and complete information. - Going the extra mile to help the customers without hesitations. - Build sustainable relationships of trust with customers through honest, open and interactive communication. - Building a great workplace through creating a productive...
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Quality & Customer Experience (CX) Leader
3 weeks ago
Mumbai, India Schneider Electric Full timeLauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and...
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Quality & Customer Experience (CX) Leader
3 weeks ago
Mumbai, India Schneider Electric Full timeLauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and...
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Quality & Customer Experience (CX) Leader
3 weeks ago
mumbai, India Schneider Electric Full timeLauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and...
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Quality & Customer Experience (CX) Leader
18 hours ago
Mumbai, India Schneider Electric Full timeLauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and...
