Keka HR | Data Migration Analyst | hyderabad

2 weeks ago


hyderabad, India Keka HR Full time

Role Overview:


This isn’t your typical data analyst role. You will be a key player in shaping the future of how we onboard customers. As a Data Analyst in our Migration program, you’ll be the critical link between our product and customers, ensuring that data flows seamlessly, decisions are quick, and the customer experience is top-notch. If you love diving into data and working directly with customers, this role is your playground.


What You’ll Do:


  • Customer Data Experience: You will step in right after the deal closes, collaborating with customers to guide them through their data migration journey using customized Excel templates.
  • Data Storytelling: Not just a data pusher—you’ll translate complex customer data into actionable insights and templates that the implementation team can easily work with.
  • Excel Magic: Bring your A-game in Excel with advanced pivot tables, automations, and formulas, transforming customer data into loadable formats with efficiency and precision.
  • Proactive Collaboration: You’ll work side-by-side with the Solutioning and Implementation teams to ensure everything runs like a well-oiled machine, spotting gaps and offering solutions before they become problems.
  • Customer Champion: You’ll engage, follow up, and handhold customers through their data-sharing process, making their experience seamless and stress-free.


What We’re Looking For:


  • Analytical Visionary: You love numbers and data, but more importantly, you love making sense of it for the benefit of real customers.
  • Excel Pro: You know your way around pivot tables, VLOOKUPs, and automations, using them not just to handle data, but to wow people with efficiency.
  • Communication Maestro: You're equally comfortable explaining data needs to a Customers or troubleshooting data issues
  • Problem Solver Extraordinaire: No roadblock is too big. You thrive on turning challenges into opportunities and finding smart ways to make things work.
  • Driven by Impact: You are excited by the idea of shaping something new. Your efforts here will define how we onboard customers for years to come.



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