Service Now Quality Analyst

3 weeks ago

delhi, India Tata Consultancy Services Full time

Dear Candidate
Greetings from TCS

TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Role: Service Now QA
Location: Bangalore/Kolkata
Experience Range: 4 - 7 years
Educational Qualification : 15 Years of Full Time Education

Job Description:

Primary Skills
Bachelor's Degree in Computer Science/Engineering
5+ years of experience working with ITSM solutions in an enterprise environment
3+ years of ServiceNow experience/ development / implementation
Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment
Advanced experience with ServiceNow implementations
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
Strong communication, Strong presentation and writing skills
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
Experience with extending the ServiceNow schema to custom applications
Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications
Understands technical and functional design requirements related to ServiceNow
Create and manage scripts and workflow
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
Experience with relational databases (e.g. MySQL, Oracle)
A fundamental understanding of ITSM, ITIL or CMDB
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly
Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
Exposure to Identity Management and Single Sign on/Active Directory integrations
ServiceNow Clone & Version Upgrade experience
KB article development/enhancement experience
Certified ServiceNow Administrator and Certified ServiceNow Implementation Specialist
Superior attention to detail with excellent written and verbal communication skills
Ability to understand complex business needs and adapt appropriately
Ability to learn and adapt to new technologies applicable to the ServiceNow platform
ITIL v3/v4 Certification or equivalent practical experience
Ability to provide ServiceNow customization and configuration including but not limited to scripting, workflow administration, report setup, module customization, data imports and third-part software integration
Conducts / participates in user inclusive story / requirement gathering sessions
Works from definition of interface to completed designs
Works with developers to assure design quality and functional capabilities realized

Secondary Skills

ServiceNow Fundamentals
Certified System Administrator
Certified ServiceNow Implementation Specialist

  • Service now developer

    4 weeks ago

    Delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements: Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making. Should have managed a team of Service Now resources and can manage a team working onsite and in different time zones. Experience in supporting the implementation, administration, configuration, and/or...

  • Service now developer

    4 weeks ago

    Delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements:Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making.Should have managed a team of Service Now resources and can manage a team working onsite and in different time zones.Experience in supporting the implementation, administration, configuration, and/or development of...

  • Service Now Quality Analyst

    3 weeks ago

    delhi, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Now QALocation:Bangalore/KolkataExperience Range: 4 - 7 yearsEducational Qualification : 15 Years of Full Time EducationJob...

  • Service Now Quality Analyst

    3 weeks ago

    Delhi, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Now QALocation:Bangalore/KolkataExperience Range: 4 - 7 yearsEducational Qualification : 15 Years of Full Time EducationJob...

  • Avp service now

    4 weeks ago

    Delhi, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Avp service now

    4 weeks ago

    Delhi, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Service Now Quality Analyst

    3 weeks ago

    delhi, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Now QALocation: Bangalore/KolkataExperience Range: 4 - 7 yearsEducational Qualification : 15 Years of Full Time EducationJob...

  • Service now developer

    3 weeks ago

    Delhi, India SkillRecruit Full time

    The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.Key Responsibilities:· Direct the development team through the design, development, testing, and debugging processes, but not limited to core setup, workflow administration, reporting, data...

  • Service now developer

    4 days ago

    Delhi, India Gemraj Technologies Ltd Full time

    About the Company - A NASDAQ-listed international enterprise with a focus on both services and products for the Internet.About the Role - The company is looking for an Service Now API Developer.ResponsibilitiesDesign, develop, and implement custom integrations using Service Now APIsDevelop custom applications and workflows leveraging the Service Now...

  • Elevate Now | Health Coach

    2 weeks ago

    delhi, India Elevate Now Full time

    Please fill out the GOOGLE FORM (Link Below) for further shortlisting (Note: Copy and paste link in browser) Are We?Elevate Now is a W Health Incubated startup that is building India's first medicine-led weight loss program. Our program delivers sustainable weight loss by integrating doctors, medicinal innovation and health coaches on a single...

  • service now developer

    4 weeks ago

    delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements: Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making. Should have managed a team of ServiceNow resources and can manage a team working onsite and in different time zones. Experience in supporting the implementation, administration, configuration, and/or development...

  • service now developer

    4 weeks ago

    delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements: Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making. Should have managed a team of ServiceNow resources and can manage a team working onsite and in different time zones. Experience in supporting the implementation, administration, configuration, and/or development...

  • Flexi Analyst | Project Management Officer | delhi

    2 weeks ago

    delhi, India Flexi Analyst Full time

    Company DescriptionFlexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on helping businesses build their community for Acquisition, Retention, and Engagement. With leadership team members from Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is dedicated to creating the world's largest community of...

  • service now developer

    4 weeks ago

    Delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements:Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making.Should have managed a team of ServiceNow resources and can manage a team working onsite and in different time zones.Experience in supporting the implementation, administration, configuration, and/or development of...

  • service now developer

    4 weeks ago

    delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements:Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making.Should have managed a team of ServiceNow resources and can manage a team working onsite and in different time zones.Experience in supporting the implementation, administration, configuration, and/or development of...

  • service now developer

    3 weeks ago

    delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements:Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making.Should have managed a team of ServiceNow resources and can manage a team working onsite and in different time zones.Experience in supporting the implementation, administration, configuration, and/or development of...

  • Service now developer

    3 weeks ago

    Delhi, India The Mastermind Group Full time

    Job Description:We are seeking a skilled Service Now Developer with extensive experience in IT Asset Management (ITAM) modules, specifically Hardware Asset Management Pro and Software Asset Management Pro. The primary focus of this role is to develop and configure ITAM modules to enhance our IT asset management capabilities.Key Responsibilities:Collaborate...

  • service now developer

    4 weeks ago

    Delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements:Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making.Should have managed a team of ServiceNow resources and can manage a team working onsite and in different time zones.Experience in supporting the implementation, administration, configuration, and/or development of...

  • service now developer

    4 weeks ago

    Delhi, India NSS Pvt. Ltd. Full time

    Basic Requirements: Responsible for handling escalations, participates in escalation meetings and should be solution-oriented in decision-making. Should have managed a team of ServiceNow resources and can manage a team working onsite and in different time zones. Experience in supporting the implementation, administration, configuration, and/or...

  • Service now api developer

    6 days ago

    Delhi, India Sense7ai Full time

    Job Responsibilities: Design, develop, and implement custom integrations using Service Now APIsDevelop custom applications and workflows leveraging the Service Now platform.Develop and implement automated processes using Service Now's scripting languages (Java Script, Glide Script, etc.).Optimize existing scripts and workflows to improve performance and...