Technical Support Professional

1 week ago


kakinada, India beBeeCustomerSupport Full time

Job Title: Customer Support RepresentativeWe are seeking a proactive individual to join our team in a customer support role. In this position, you will be responsible for providing timely and effective support to clients.Responsibilities:Respond to client queries online via various communication channels.Provide real-time support to clients across multiple time zones.Understand software and hardware issues and communicate effectively with line managers.Track bug fixes and ensure that issues are resolved efficiently.Requirements:Good written and spoken English skills.Computer literacy and the ability to learn quickly.The capacity to follow troubleshooting guides and make informed decisions.Additional Benefits:Opportunities to improve processes and systems.Additional premiums for working late shifts.This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.



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