Associate System Analyst

5 days ago

hyderabad, India SS&C Full time

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionKey ResponsibilitiesProactively monitor client environments to ensure applications and systems are running smoothly.Verify system readiness before and after market sessions across APAC, EMEA, and NOAM regions.Monitor FIX connectivity and resolve or escalate alerts promptly.Assist in coordinating client communications (email, phone) for status updates and basic troubleshooting.Escalate critical alerts and issues to senior team members.Collaborate with internal teams to improve processes and efficiency.Maintain accurate documentation and follow standard operating procedures.Learn and utilize internal monitoring tools and industry-standard platforms.Skills & QualificationsBachelor's degree in Computer Science, Information Technology, or related field.Basic understanding of IT systems, networking, or software applications.Strong problem-solving and analytical skills.Good communication skills (written and verbal).Ability to work in a fast-paced, global environment.Willingness to work in shifts(especially night shift) to support global trading markets.Willingness to work in a hybrid model as per company hybrid guidelinesopen to any weekends not limited to Sat, SundayUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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