Bengali Language Support Professional

2 days ago


belgaum, India beBeeCustomerSupport Full time

Job Title:Bengali Customer Support RepresentativeJob SummaryWe are seeking a skilled and experienced Bengali language expert to provide high-quality customer support services. The ideal candidate will have excellent communication skills, be proficient in Bengali and English, and possess the ability to work independently with minimal supervision.Key Responsibilities:Respond to customer inquiries via calls, chats, and emails in a timely and professional mannerAnalyze customer needs and provide accurate solutions to meet their expectationsDocument interactions in CRM tools and adhere to standard proceduresCollaborate with internal teams to resolve complex issues and improve overall customer satisfactionRequirements:To succeed in this role, you will need to possess the following skills and qualifications:Exceptional command of Bengali and English languagesStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacy and proficiency in CRM tools



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