CloudBees | Technical Content Developer

11 hours ago

india CloudBees Full time

Description

About CloudBees

CloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.


Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.


CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud and wanting to accelerate their cloud transformation by years. CloudBees is helping customers build the future, today.


About the role

Serve as an embedded, fully-integrated member of an Agile product development team, including demos to both the embedded team and peer writers

  • Develop, validate, deliver, and maintain highly technical, enterprise-level product documentation
  • Work collaboratively and build relationships with Subject-Matter Experts and peer writers across product and customer success teams to coordinate deliverables and dependencies
  • Collaborate with design team to write and maintain UI text as part of the user experience
  • Develop and maintain technical content for multiple delivery channels and multiple audiences
  • Perform peer reviews to match writing and style standards, corporate style guidelines, and success criteria (working collaboratively for consistent quality and standards)
  • Validate technical procedural content as part of the content development process
  • Scope projects and estimate time requirements to meet deadlines and set expectations
  • Work on multiple projects at a time while tracking progress and deadlines.

Role Requirements

  • Excellent written and spoken English language skills
  • Excellent problem-solving, organization, and communication skills
  • 5+ years of technical content and/or curriculum development
  • Proficiency with creating technical, product-related videos is a plus
  • High proficiency working with subject-matter experts to clarify and organize complex technical content
  • Willingness to learn about cloud hosting (AWS, Azure, Google Cloud, etc.) and virtualization technologies (Docker, Kubernetes, etc.)
  • Willingness to learn source code management, specifically Git
  • Willingness to learn issue tracking systems, specifically Jira
  • Willingness to learn markup syntax such as AsciiDoc, Markdown, or reStructuredText
  • Experience with Jenkins is a plus
  • Experience with continuous integration/delivery/deployment technologies and processes is a plus

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