Customer Service Manager
2 days ago
Job Title: Service ManagerLocation: Hosur, TamilnaduEmployment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B.E. in Electrical, Electronics or other related branches.Key Responsibilities:Lead and manage a team of site/service engineers across multiple locations or projects.Oversee operation and maintenance of DG sets (Diesel Generators), HT & LT panels, transformers, and switchgear systems.Ensure accurate interpretation of electrical wiring diagrams and effective troubleshooting of faults.Supervise handling of various circuit breakers (ACB, MCCB, MCB, etc.) and ensure safety compliance.Drive customer satisfaction by ensuring timely query resolution, proactive communication, and service excellence.Manage and monitor Annual Maintenance Contracts (AMC), ensuring SLA adherence and client retention.Coordinate with internal teams, vendors, and clients for smooth service delivery and escalation handling.Maintain service documentation, reports, and performance metrics for internal review and client audits.Preferred Skills:Strong technical foundation in electrical systems and power distribution networks.Working knowledge of UPS systems, battery chargers, and Variable Frequency Drives (VFDs).Proven ability to lead teams, delegate tasks, and mentor junior engineers.Excellent communication and interpersonal skills for client interaction and team coordination.Familiarity with service planning, AMC lifecycle, and customer support protocols.Qualifications & Experience:Diploma or Degree in Electrical Engineering.7–10 years of experience in electrical service operations, with at least 3–5 years in a supervisory or managerial role.Experience in industrial, facility management, or manufacturing setup preferred.Benefits:Best in-class working environment.Best in-class salary.Awards & Recognition.Festival celebration.
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Chennai, Tamil Nadu, India Millennium Global Service Full timePosition Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Chennai Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to join our team as...
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Customer Care Executive
7 days ago
Erode, Tamil Nadu, India Service Pluz Full time**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...
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Madurai, Tamil Nadu, India Millennium Global Service Full timePosition Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Madurai Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to join our team as...
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Customer Service Officer
7 days ago
Tamil Nadu, India AV Global Advisory Services Full time**Job Detail**: *** - Salary - Yearly - Career Level - Manager - Experience - 1-3 Years - Gender - Any - Qualifications - UG - Location- Tamilnadu, Chennai, Kerala, Vijayawada and Bangalore.*** **Client**- Banking** **Role-** Customer Service Officer** **Experience**- **2 - 3years experience in handling walk - in customers in any private sector...
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Customer Service and Support
7 days ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...
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Eot Crane Service
5 days ago
Chennai, Tamil Nadu, India MUHIL SERVICE Full time**Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...
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Tax Advocate
4 days ago
tamil nadu, India GST Manager Full timeJob Title: Tax Advocate – GST Appeals & LitigationLocation: ChennaiAbout Us:GST Manager is a fast-growing financial services and tax advisory firm specializing in GST, compliance, and litigation support. We empower businesses to navigate complex taxation frameworks with confidence.Role Overview:We are seeking a Tax Advocate with expertise in GST litigation...
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Service Manager-TATA Motors Dealership
2 weeks ago
Velachery, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 3,60,000 - ₹ 4,80,000 per yearAn automotive service manager's job is to run an efficient and profitable service department. Their duties include choosing and overseeing productive staff, customer retention, cost controls, maintenance of all service records and achievement of set objectives.Maintain inventory by monitoring stock levels, ordering parts and supplies, and overseeing the...
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Customer Service
5 days ago
Coimbatore, Tamil Nadu, India Bixware Technologies Pvt Ltd Full time**Responsibilities**: - Assist Hindi-speaking customers with product/service-related issues and inquiries. - Provide accurate information about products, services, and company policies in Hindi. - Escalate priority issues to the appropriate department for resolution. - Maintain records of customer interactions and transactions. - Collaborate with team...
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Customer Service
4 weeks ago
Chennai, Tamil Nadu, India Sutherland Full timeCompany Description Sutherland specializes in Digital Engineering offering advanced Al Automation Cloud Engineering and Advanced Analytics solutions We partner with iconic global brands providing market-leading technologies and business process excellence With over 200 patented inventions we drive digital transformation optimize business operations and...