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1 day ago

kottayam, India beBeeCustomerEngagement Full time

Braze Consultant Job DescriptionThe position of Braze Consultant is a strategic role responsible for leading the planning, setup, and optimization of customer engagement programs.This requires strong expertise in Braze, marketing automation knowledge, and stakeholder management skills to ensure successful campaign execution.Key responsibilities include providing consultation on Braze capabilities and customer engagement strategies,designing lifecycle and trigger-based campaigns across channels,coordinating with clients to align Braze usage with business goals,conducting platform audits, and recommending improvements for campaign performance and scalability.In addition to these responsibilities, the consultant will configure Braze integrations, train and support internal teams on Braze best practices, define KPIs and measurement frameworks for campaign success, stay updated with Braze feature releases, and assist in onboarding new clients or teams to the Braze platform. This role plays a vital part in driving customer engagement strategies forward.

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