Tata Consultancy Services | Service now Technical Lead | hyderabad
6 days ago
Dear Candidate,
Greetings from TATA CONSULTANCY SERVICES LIMITED
Thank you for exploring career opportunities with Asia's largest IT company.
Exciting # Job Opportunities for # Experienced Professionals.
Role: SERVICENOW TECHNICAL LEAD/ARCHITECT
Experience Range- 5 to 15 years.
Mode of Interview: FACE TO FACE (IN-PERSON)
Venue: Tata Consultancy Services Ltd, Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad - 500081
Must-Have
Technical Competency
• Experience as a Technical Lead
• Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution
• Understanding customer business requirements and convert to functional requirements
• Responsible for reviewing requirements for accurate estimation
• Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
• Expertise ServiceNow deployments, ITSM, ITOM, HRSD, migrations, consolidation's, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise
• Review, and do proactive analyze and resolve application issues as needed
• Mentor and share technical knowledge/guidance to team
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
• Should possess good knowledge in Agile/Scrum methodology
Behavioral competency
• Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management
• Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
• Excellent team management skills to manage the project team and members
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good-to-Have
Experience in ServiceNow custom application design and development
•Evaluate the tool stability and performance and provide recommendations
•Knowledge on new service now modules (HRSD, SecOps, GRC, CSM, ITBM, etc.)
• Preferred to have ServiceNow Implementation Specialist certification
• Abilities to manage conflicts that may arise with customers and/or TCS internal stakeholders
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hyderabad, India Tata Consultancy Services Full timeDear Candidate,Greetings from TATA CONSULTANCY SERVICES LIMITED!!!Thank you for exploring career opportunities with Asia's largest IT company.Exciting # Job Opportunities for # Experienced Professionals.Role: SERVICENOW TECHNICAL LEAD/ARCHITECTExperience Range- 5 to 15 years.Mode of Interview: FACE TO FACE (IN-PERSON)Venue: Tata Consultancy Services Ltd,...
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