Retention Specialist

6 hours ago

haryana, India CoverYou Full time

Job Description: Retention Consultant – Eternity Product (Invite-Only)Overview:CoverYou is India's fastest-growing Insurance intermediary, and we're on a mission to redefine client retention. The Eternity Product is an exclusive, invite-only offering, and we are building a high-performing Retention Team to ensure our clients get unmatched value and engagement.If you thrive on building relationships, driving results, and being part of something premium, this is your stageLet's Talk about your long visiting card:You will be a key player in the Retention Team, focused on managing and nurturing clients of the Eternity Product. Your mission: engage clients, drive satisfaction, and create opportunities for growth, while collaborating with internal teams to deliver an exceptional client experience.Things you are already good at:● Managing client relationships to ensure long-term engagement● Driving retention strategies and understanding client needs● Identifying upselling and cross-selling opportunities● Collaborating with internal teams to resolve client queries efficiently● Maintaining accurate records and providing actionable feedback● Bringing sales experience and a consultative approach to client engagement.We are curious, do you have these?● 1-2 years of sales experience, preferably in EdTech or a related field● Excellent communication, interpersonal, and relationship-building skills● Customer-first mindset with a proactive problem-solving approach● Ability to work in a fast-paced environment and manage multiple priorities● Strong organizational skills and attention to detail● Experience in retention or client success is a plusLocation: GurgaonExperience: 1-2 years in sales, preferably from EdTechCompensation: - upto 7 LPA + unlimited incentivesWhy Us?● Be part of an exclusive, invite-only team working on a premium product● Drive strategies that directly impact client satisfaction and business growth● Work with top performers and gain exposure to innovative retention practices● Grow within a close-knit, high-performance teamIndustryInsuranceEmployment TypeFull-time

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