Lead Business Analyst

2 days ago

kottayam, India QBurst Full time

DescriptionWe are seeking a Lead Business Analyst with a strong blend of technical analytical expertise and commercial acumen. This role will function as a strategic link between our technical teams and prospective clients. In addition to gathering and analysing requirements, the Lead BA will play a key role in the pre-sales cycle by shaping solution proposals, managing RFPs, and demonstrating the value of our IT services to stakeholders.ResponsibilitiesCollaborate closely with Sales and Business Development teams to identify and qualify leads based on technical fitLead the end-to-end management and creation of responses for RFPs, RFIs, and tendersDeliver product demonstrations and presentations to prospective clients, clearly communicating the business value of proposed solutionsAssist in preparing Scope of Work (SOW) documents, commercial proposals, and related deliverablesConduct discovery workshops with clients to understand their business challenges, workflows, and technical requirementsTranslate business needs into detailed functional specifications and technical requirements for the development teamPerform Gap Analysis to align client expectations with current service offeringsDevelop comprehensive documentation including BRD, FRD, Use Cases, and process flowsAct as a trusted advisor to clients during the pre-sales phase, providing input on best practices and solution architectureIdentify upsell and cross-sell opportunities for complementary IT services during requirement analysisManage stakeholder expectations related to project scope, feasibility, timelines, and solution outcomesRequirementsMinimum 8+ years of experience as a Business Analyst in the IT/software industryProven experience supporting the sales / pre-sales cycle, including RFP participation, proposal writing, and solution positioning for IT services or SaaS productsBachelor's degree in business, Computer Science, Information Technology, or a related discipline; MBA preferredStrong understanding of SDLC, Agile methodologies, and general IT infrastructure (Cloud, APIs, Databases, etc.)Exceptional verbal and written communication skills, with the ability to simplify complex technical concepts for non-technical stakeholdersDemonstrated expertise in preparing proposals, commercial decks, and requirement artefactsAnalytical mindset with strong problem-solving and data-driven decision-making capabilitiesHands-on experience with wireframing tools (e.g., Balsamiq, Figma), project management tools (e.g., Jira, Trello), and the Microsoft Office SuiteExperience in Retail, Real Estate, E-commerce would be a plusCertifications such as CBAP (Certified Business Analysis Professional) or CSM (Certified Scrum Master) are an added advantageFamiliarity with CRM tools (e.g., Salesforce, HubSpot) preferred

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