Customer Advocate

7 days ago


bangalore, India beBeeCustomer Full time

About the Customer Success RoleThe ideal candidate will lead customer onboarding, fostering a seamless transition and ensuring customers derive maximum value from our MarTech platform.Key Responsibilities:Custome Onboarding & Engagement: Develop a comprehensive onboarding strategy to enhance customer experience.Custome Relationship Management: Build and maintain long-term relationships with customers through regular communication and collaboration.Custome Support & Retention: Provide timely and empathetic support to customers via email, chat, and calls.Cross-Team Collaboration: Work closely with sales, product, and marketing teams to gather feedback and improve customer satisfaction.



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