HR Manager | US MNC

6 days ago


madhya pradesh, India Impetus Career Consultants Full time

Role: Manager -HR Employee Relations📍Location: Indore (MP)✅Applicants should be from ITES/BPO/MNCs👔Roles and Responsibilities:Case ManagementHandle employee relations cases such as:Performance issues (PIPs)Misconduct or behavioral issuesGrievances and complaintsHarassment and discrimination allegationsAttendance / absenteeism issuesInvestigationsConduct fair, thorough, and confidential workplace investigations.Interview complainants, witnesses, and respondents.Gather and analyze evidence (emails, messages, reports, etc.).Prepare detailed investigation summaries and findings.Performance & Conduct ManagementSupport managers in handling underperformance:Drafting and managing Performance Improvement Plans (PIPs).Coaching on feedback delivery and documentation.Advise on disciplinary actions (warnings, suspensions, terminations).Policy & ComplianceEnsure consistent application of company policies, employee handbooks, and local labor laws.Employee Engagement & CulturePromote positive employee relations through proactive initiatives.Identify systemic issues from ER cases and suggest cultural improvements.Use HR case management tools (e.g., ServiceNow HR, Workday ER.



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