Nepali Language Customer Service Representative

2 days ago


mangalore, India beBeeCustomerSupport Full time

Nepali Customer Support Specialist Job DescriptionPosition: Nepali Customer Support SpecialistLocation: Remote (India)Employment Type: Full-timeWe are seeking a skilled customer support specialist proficient in Nepali and English to deliver high-quality assistance to our customers.This role involves resolving inquiries, providing product information, and ensuring customer satisfaction. Fresh graduates with strong language skills are encouraged to apply.The successful candidate will be responsible for responding to customer queries via calls, chats, and emails, analyzing customer needs, and offering accurate solutions. They will also document interactions in CRM tools and follow standard procedures.Maintenance of service quality, response time, and customer satisfaction metrics is essential. The ideal candidate should possess exceptional command of Nepali and English, strong communication, active listening, and problem-solving skills.Additional responsibilities include collaborating with internal teams to resolve complex issues and maintaining basic computer literacy. Previous customer support experience is a plus but not required.Our company offers a dynamic work environment that promotes growth and development. We provide opportunities for professional advancement and ongoing training to ensure our employees remain up-to-date with industry trends.Are you looking for a challenging and rewarding career as a customer support specialist? Do you have the passion to deliver exceptional customer service?



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