Desktop Systems Specialist

2 days ago

amravati, India beBeeDesktopSpecialist Full time

Desktop Systems SpecialistWe are seeking a skilled Desktop Systems Specialist to take on the critical role of investigating systemic issues that affect end-user experience. This position will focus on implementing solutions to increase productivity, and working closely with business partners to understand needs and pain points.Troubleshoot desktop-related issues efficiently using advanced troubleshooting and root cause analysis techniques.Develop and implement automation scripts to streamline desktop management tasks using PowerShell or similar scripting languages.Collaborate with IT teams to ensure seamless integration and support of desktop systems.Provide expert-level support to end-users addressing technical concerns and training them on best practices.Mandatory Skills:7-10 years of experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc).Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.Excellent problem-solving skills with a focus on root cause analysis and resolution.Experience with scripting languages such as PowerShell for automation.Key Responsibilities:This specialist will be responsible for ensuring the highest level of desktop system functionality and performance. They will work closely with IT teams to identify and resolve issues, develop solutions to improve desktop management processes, and provide expert-level support to end-users.The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to communicate complex technical information effectively to both technical and non-technical stakeholders. Strong knowledge of Windows OS internals, Desktop Experience (DEX) tools, and scripting languages is essential for this role.A high degree of professionalism, strong work ethic, and excellent interpersonal skills are required to succeed in this position. The successful candidate will have a proven track record of delivering results in a fast-paced environment and will be able to adapt to changing priorities and deadlines.

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