Customer Service Experience Expert
2 days ago
Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Specialist. This is a full-time, on-site role based in Delhi, India.Key ResponsibilitiesProvide exceptional customer support via phone and emailPromptly address inquiries and resolve issues with professionalismMaintain accurate logs of interactions and collaborate with team members to enhance customer satisfactionRequired Skills and QualificationsStrong skills in Customer Support and Customer Service to address and resolve inquiries effectivelyExperience in ensuring Customer Satisfaction and enhancing the overall Customer ExperienceProficiency in Phone Etiquette and clear, professional communicationExcellent interpersonal and problem-solving skillsAbility to work in a fast-paced environment and manage multiple tasks efficientlyPreferred QualificationsFamiliarity with CRM systems or customer support softwareTracking and recording complaints and making systems to improve customer service with real-time experienceHigh school diploma or equivalent required; bachelor's degree preferredFluency in English and Hindi is required; additional languages are an advantageAbout this RoleThis is an excellent opportunity for individuals who enjoy working in a dynamic and customer-centric environment. If you have a passion for delivering outstanding customer experiences and are looking for a challenging role that will help you grow professionally, we encourage you to apply.
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Email and SMS Marketing Manager
2 days ago
bangalore, India Expert Law Full timeCompany Description Expert Law provides nationwide legal services in Personal Injury and Immigration Law, offering customized solutions for both individuals and businesses. Committed to excellence, the firm's 40 years of combined experience reflect its dedication to maintaining exceptional knowledge and expertise in legal practice. Transparency, reliability,...
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Email and SMS Marketing Manager
2 days ago
bangalore, India Expert Law Full timeCompany Description Expert Law provides nationwide legal services in Personal Injury and Immigration Law, offering customized solutions for both individuals and businesses. Committed to excellence, the firm's 40 years of combined experience reflect its dedication to maintaining exceptional knowledge and expertise in legal practice. Transparency, reliability,...
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Senior Customer Experience Expert
7 days ago
bangalore, India beBeeVoiceLead Full timeKey Responsibilities:Present Strategic PortfolioProvide Presales and Sales SupportEngage with CustomersFacilitate Technical Conversations and Solution TranslationExpertise in Contact Center Solutions and Artificial Intelligence ToolsThis role requires a highly experienced professional focused on Customer Experience (CX) with expertise in technology solutions...
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Service Experience Manager
3 weeks ago
bangalore, India dunnhumby Full timeDunnhumby Hq. in London with offices across countries employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive...
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bangalore, India Kotak Mahindra Bank Full timeDescriptionThe team member is responsible for designing, implementing, and managing the metrics, analytics, and feedback systems that track and assess the customer experience across various touchpoints within the bank. This role involves leading teams to analyze data, identify concerns and areas for improving, and collaborate with cross-functional teams to...
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CRM Manager- Email
4 days ago
bangalore, India Expert Law Full timeCompany Description Expert Law provides personalized legal services nationwide, specializing in Personal Injury and Immigration Law for both individuals and businesses. Guided by a "putting people first" philosophy, the firm emphasizes transparency, reliability, and integrity in delivering high-quality advice and client care. With 40 years of combined...
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CRM Manager- Email
6 days ago
bangalore, India Expert Law Full timeCompany Description Expert Law provides personalized legal services nationwide, specializing in Personal Injury and Immigration Law for both individuals and businesses. Guided by a "putting people first" philosophy, the firm emphasizes transparency, reliability, and integrity in delivering high-quality advice and client care. With 40 years of combined...
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Customer Resolution Expert
2 weeks ago
bangalore, India KreditBee Full timePosition: Customer Resolution Expert (FinTech)Experience required: 1-3 yearsLocation: Bengaluru Job Summary: As a L2/L3 Support in our Customer Support team, you will be responsible for resolving complex customer issues and complaints that have been escalated beyond the initial support level. You will serve as a point of contact for customers who require...
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Bangalore, Karnataka, India Millennium Global Service Full timeCall Hr Contact 9896938251 Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Bengaluru Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to...
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Customer Experience Specialist
2 weeks ago
bangalore, India HCLSoftware Full timeAppScan Customer Experience Executive (CEE)Job Summary:[DB1] As an AppScan Customer Experience Executive (CEE), you will be responsible for managing and growing the product-related aspects of the renewals business for HCL AppScan. You will work closely with our most valued “High Touch” customers and also other AppScan customers, ensuring their continued...
