Operational Manager

About MedChemExpress The headquarter of MedChemExpress is based in the USA, and we have branch offices and warehouses in Europe and China. We have been supplying our products to most of the renowned research institutes, laboratories, Bio-tech companies, and pharmaceutical companies across the world since 2008. MCE works together with our over 500+ partners globally to find novel and vibrant ways of enhancing the lives of human beings. MedChemExpress offers a wide range of high-quality research chemicals and biochemicals including novel life-science reagents, reference compounds, APIs, and natural compounds for laboratory and scientific use. We take pride in offering only the highest-grade products. Product identity, quality, purity, and activity are assured by our robust quality control programs and procedures. We provide clients with HNMR, LC-MS, HPLC, stability testing, and activity assays of our products. What we offer Our commitment is to establish an inclusive, harmonious, and efficient workplace, providing ample opportunities for every employee to grow and reach their full potential. As a global company, we actively seek out talent from all corners of the world to enhance localization in our workforce. At MedChemExpress, we continuously explore new avenues, providing you the freedom to pursue your goals. Our diverse range of businesses allows for multiple career paths to explore new horizons. We welcome you to join us Position Name: Operational Manager Full Job Description MedChemExpress has an immediate opening for Operational Manager base in Hyderabad. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday to Saturday. You must be legally working in Hyderabad. Location based: Hyderabad MedChemExpress is a renowned globally company in the chemicals and biochemicals research market specializing in the development of novel life-science reagents, reference compounds, APIs and natural compounds, and MedChemExpress is rapidly expanding its the warehouse team in India to support the company's rapid business development. Responsibilities: 1. Logistics & Warehousing Management: Manage logistics and warehousing operations in India, and ensure on-time delivery and reasonable inventory. 2. Import & Export Coordination: Familiar with international trade and import/export procedures, manage the transport of goods between China and India, and arrange local distribution as per order and shipping requirements. 3. Customs & Compliance: Coordinate with Customs House Agents (CHA) to ensure all shipments comply with Indian regulations and international trade requirements. 4. Customer Service Management: Participate in customer service, professionally handle customer inquiries and technical issues via phone, chat, and email; convey accurate information regarding products, prices, product availability, current promotions, etc. 5. Sales & Market Support: Get a clear mind of CS product line in India; assist the CS sales team in expanding Indian market, including client record and analysis, and bid/tender follow-ups. 6. Team Management: Lead the daily operations of the India office, including administrative tasks, personnel support, and office environment maintenance to ensure smooth functioning; collaborate closely with China Team to drive business growth. 7. Other Duties: Perform other relevant tasks assigned by the reporting supervisor to support CS business development in India. Requirements: 1. Bachelor degree or above. 2. At least five-year experience in logistics and warehousing team management experience, with a strong understanding of local Indian business operations. 3. Knowledge of international trade and import/export operations, with experience in cross-border logistics and regulatory compliance. 4. Strong customer service mindset, excellent communication skills, and team management capabilities. 5. Candidates with experience working with Chinese companies will be given preference, especially biomedical or pharmaceutical companies, with familiarity in China-India trade and business culture. 6. Proficiency in English is required; knowledge of Chinese is a plus. What you will get in return 1. A full support from global business-related team. 2. A comprehensive training package. Please submit a cover letter and resume to Joy.Xu@medchemexpress.com apply for this position (MS Word or PDF files). Company’s website: