Chief SaaS Infrastructure Specialist

4 days ago


aligarh, India beBeeInfrastructure Full time

Job Title: Infrastructure ArchitectOverview:The successful candidate will be responsible for designing and implementing a robust employee-facing SaaS stack. This includes managing Google Workspace, Okta, Slack, Jamf, JumpCloud, and other SaaS tools to ensure they are reliable, secure, fully licensed, and up-to-date.Main Responsibilities:CORPORATE IT TOOL ENGINEERING & ADOPTION:Plan, test, and implement enhancements in various SaaS tools.Evaluate new features released by existing vendors and enable them as necessary.Migrate or consolidate user directories, Corporate IT Tools, and device management policies for acquired companies.LICENSE & LIFECYCLE MANAGEMENT:Renew and manage subscriptions for every Corporate IT-managed subscription.Monitor license utilization proactively and maintain a healthy buffer for new hires while eliminating dormant accounts to control costs.Execute full lifecycle management of Corporate IT Tools – procurement, renewal, replacement, and sunset.ENDPOINT SECURITY & SOFTWARE MANAGEMENT:Publish security patches immediately via Jamf and JumpCloud/Intune.Maintain a catalog of approved applications and push or make available the latest versions through Jamf Self Service and JumpCloud software policies.Define configuration baselines to meet PCI DSS, ISO 27001, and SOC 2 controls.AUTOMATION & SCRIPTING:Design no-/low-code workflows using Okta Workflows, Google Apps Script, Zapier, n8n, etc.Write Bash/Shell Scripts and PowerShell code to support various policy enforcement in macOS and Windows.SUPPORT FOR IT COMPLIANCE, AUDIT & INCIDENT RESPONSE:Support the IT Compliance Team by setting up automations and alerts required for controls and internal policies.Support investigating DLP and security alerts across Google, Okta, macOS, Windows, and Slack.ADVANCED IT SUPPORT & CROSS-TEAM COLLABORATION:Act as the final escalation point for the IT Support team on complex SaaS issues.Coach and develop junior engineers and support analysts.



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