FPL Technologies | Product Manager

5 days ago

india FPL Technologies Full time

ROLE: Product Manager - KYC


Opportunity:

We are building an onboarding platform that will enable onboarding of users at 10x the current scale. We are looking to hire a Product Manager in our Product team, who believes in the mission, and is excited by the opportunity we are chasing.

At OneCard, Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products.


What you will do:

  • Work with designers and developers to design and create KYC flows for multiple bank partners
  • Work on onboarding new Issuance Partners
  • Revisit existing KYC flows to change flows as per business requirements
  • Assist the larger Onboarding Product team in helping improving the onboarding experience
  • Build products or features to assist backend teams for enabling customer onboarding
  • Participate in contributing ideas, updates and product development areas to the larger teams
  • Continuous interaction with Vendors and Issuance Partners for solution management and upgrades
  • Run Sprints to deliver features as per backlog
  • Check for KYC adherence in live processes
  • Manage the customer complaints and queries


Experience Range:

4-6 years product experience in consumer space, with 1-2 years experience in KYC. Experience of working in BFSI sector, preferably worked on high volume user platforms


You may be a good fit if:

  • You can think in terms of the big picture, but deliver on the details
  • You observe users and talk to them to get insights for building products
  • You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
  • You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing
  • You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
  • You communicate with empathy and exceptional precision
  • You are technical enough to ask engineers good questions about architecture and product decisions alike
  • Beyond just shipping new products, you obsess about continuous product improvement

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