Engagement - Product Manager

4 weeks ago


india Zeno Health Full time

Top 3 Responsibilities:

  • As an IC, build cross-channel engagement products & journeys that keep our customers coming back to our app & stores to buy more.
  • Drive the cross-functional GTM & program management of those products & journeys to ensure customer & business success.
  • Tell quant & qual stories w.r.t. the engagement charter to the rest of the team for feedback, iteration, & improvement.


Top 5 Must Haves:

  • 3 years of ecommerce engagement & retention experience, including at least 1 year in a product management role.
  • Strong hands-on work experience with engagement tools like Clevertap and WhatsApp for Business.
  • Strong discernment w.r.t. the effectiveness & persuadability of engagement copy & content.


Top 3 Good to Haves:

  • ⁠Experience with healthcare brands.
  • Experience building & managing loyalty & gamification programs
  • Apart from English, Proficiency in Hindi / Bengali / Marathi


Top 5 things we evaluate in the selection process:

  • Skills in operating the tools of the trade like Clevertap and WhatsApp for Business.
  • PM skills w.r.t. Consumer empathy, problem definition, feature specification, and requirements articulation.
  • Quant skills including metrics analysis & story-telling from A/B test results
  • Problem identification and approach to take a stab at solving them
  • Whether you come with “batteries included”


Top 5 things we offer:


  • A high visibility full-stack role in a flat org with opportunity to directly work with & learn from seasoned leaders.
  • Competitive compensation with ESOPs & hybrid/remote friendly work.
  • A terrific problem space in a durable business (7 years done, decades to go) that involves shifting consumer trust towards affordable generic medicines in a market where chronic diseases secure a consistent demand.
  • Opportunity to rotate into other pods after a year or so for a well-rounded PM experience.
  • A real opportunity to directly make a material difference to the lives of crores of Indians. Imagine
  • Steve Jobs telling John Sculley “Do you want to sell sugar water for the rest of your life, or come with me and change the world?”

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