Client Service Manager
1 week ago
About the Company: Alchemist Marketing Solutions is a 360-degree marketing firm that believes in providing through-the-line solutions to brands. Unlike a typical advertising or media agency, our offerings are usually solution-biased and media-neutral thus giving us a strategic edge over others. We often also work as an extension of marketing teams. With expertise in various areas such as Strategy, Communication, Media Management, Creative Services, Events & Activation, Digital Marketing, Celebrity Management, and Turnkey –Orchestration & IP , we have a dedicated team to develop and deliver tailored solutions. We have done some award winning work for brands like HDFC Capital,Aavas Financiers, MaxLife, Castrol, L'Oreal, UB Group, DLF, Nokia, Samsung, American Express among many others. Brand Clay, our Real Estate division, specializes in providing innovative and business-led marketing solutions to Indian as well as International brands. Under this division, we have done some amazing work for brands like Four Seasons Private Residences, Runwal Group, Trump Towers, M3M, Puraniks Builders, Nyati Group, DLF, Narang Realty, Shapoorji Pallonji, Joyville, Tata Housing, JP Infra, Omaxe, amongst others in our pipeline. We also conceptualized & executed India's first Real Estate e-talk show - Clay Dialogues Season 1 & 2, which featured the top 11 real estate leaders. We are looking out for a lively, high skilled advertising client servicing manager with a knack for developing good customer relations, to support our client servicing team. Responsibilities: • Understand clients' products, services, competitors, target markets, and marketing objectives to develop effective solutions. • Create campaigns and generate innovative ideas based on client briefs. • Prepare reports, way-forward documents, and creative briefs for projects and campaigns. • Work with planning, design, and creative teams to ensure seamless execution of clients' requirements. • Meet with clients to conceptualize and present marketing strategies, campaigns, and launch plans. • Develop marketing plans and budgets for campaigns to align with client goals. • Conduct competitive analysis to identify insights and opportunities for growth. Qualifications/Skills: • 3-5 years of work experience in a mainline agency [not a media, event, digital agency]• Non-digital work experience is a must • Brand Strategy, Planning and management • Client Management, Servicing and account management [not accountancy]• Creative conceptualisation and Orchestration with logical and analytical understanding • Ability to deliver results under strict deadlines • Meticulous eye for detail • Proficiency in MS Office tools, especially PowerPoint and Excel • Excellent verbal and written communication skills • Team Playing and Operations Perks: Apart from the compensation, you will be a part of a crazy culture and people to work with who don’t believe in working in a monotonous & boring environment and believe in having fun along with work, an environment where hierarchies exist mostly on paper and you can reach out to anyone at any point for any sort of help [though don’t forget to treat the person with a chocolate later on ;) ], and yes, we take office parties very seriously where you don’t have an option to skip it for any reason whatsoever :P Please Note: this role focuses exclusively onMainline Marketing
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