Visionary Customer Experience Leader

7 days ago


navi mumbai, India beBeeExperience Full time

Customer Experience StrategistWe are seeking a seasoned leader to drive customer-centricity across our business. The ideal candidate will be responsible for ensuring the customer experience is measured and improved according to business priorities.This role will be based in Mumbai / Navi Mumbai and reports directly to our senior leadership team.Develop and implement customer experience strategies that align with business objectives.Analyze customer feedback and data to inform improvement initiatives.As a member of our leadership team, you will have access to cutting-edge tools and technologies, including:Quality management software.Data analytics platforms.To succeed in this role, you will need:A minimum of 5 to 8 years of experience in quality or customer-facing functions.



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