Product Trainer

𝗥𝗼𝗹𝗲: 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗧𝗿𝗮𝗶𝗻𝗲𝗿 – 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗔𝗻𝗱𝗵𝗲𝗿𝗶 𝗘𝗮𝘀𝘁, 𝗠𝘂𝗺𝗯𝗮𝗶 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: 𝗙𝘂𝗹𝗹-𝘁𝗶𝗺𝗲 (𝗠𝗼𝗻𝗱𝗮𝘆- 𝗙𝗿𝗶𝗱𝗮𝘆 𝟭𝟬:𝟯𝟬 𝗔𝗠 - 𝟳:𝟬𝟬 𝗣𝗠)𝗔𝗯𝗼𝘂𝘁 𝗨𝘀:We are a global leader in digital cinema solutions, with over 25 years of first-to-market innovation. We deliver a full suite of digital cinema products and services 3D solutions, immersive audio equipment, projector laser retrofits, projector lamps, post-production support and apply rigorous statistical analysis to optimise performance and empower cinemas worldwide.𝗝𝗼𝗯 𝗕𝗿𝗶𝗲𝗳:We're seeking a highly motivated Product Trainer to design, deliver, and continuously enhance training programmes for our cutting-edge digital cinema technology products and solutions both globally and internally. The ideal candidate will be skilled at explaining technical concepts clearly, creating high-quality training materials , and engaging audiences in both online and in-person sessions across customers, partners, and internal teams.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆• Deliver online and face-to-face product training sessions for customers, partners and internal staff.• Conduct hands-on product demonstrations and use-case walkthroughs.• Create and administer technical assessments; evaluate trainee understanding, provide feedback and ensure follow-up support.• Lead induction and orientation sessions for new employees.𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁• Create, update and maintain comprehensive training materials including product manuals, quick-start guides, training videos, slide decks, technical bulletins and release notes.• Collaborate with engineering, product and support teams to ensure training content is accurate and reflects new features/releases.• Measure training effectiveness by collecting feedback, analysing results and refining programmes accordingly. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 & 𝗦𝘂𝗽𝗽𝗼𝗿𝘁• Develop a deep technical understanding of our products, workflows and relevant industry standards.• Serve as an internal subject-matter expert for product documentation and training-related queries.• Stay abreast of training trends, technology developments and best practices to continuously improve delivery.𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻• Maintain training schedules, attendance records, feedback reports and dashboards.• Plan and coordinate training events, workshops and certification programmes.𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀:1. 5+ years' experience as a Product Trainer (or similar role) in IT, AV, digital cinema or related fields.2. Strong ability to simplify and clearly explain complex technical topics.3. Proficiency in tools for creating training materials: presentation software (PowerPoint/Google Slides), document design tools (MS Word/Google Docs), video creation/editing (Camtasia or equivalent), screen-recording software.4. Excellent written and verbal communication skills, with strong command of English.5. Experience working effectively with global teams and communicating with non-native English speakers.6. Presenting, public-speaking and demo skills.7. Ability to manage multiple projects/deadlines, strong time-management and multitasking aptitude.8. Solid report-writing and training-documentation maintenance skills.9. Certification such as CTT+ (Certified Technical Trainer) or a relevant degree preferred but not mandatory.10. Bachelor's degree in engineering, media technology or related discipline preferred but not mandatory.𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗔𝘁𝘁𝗿𝗶𝗯𝘂𝘁𝗲𝘀:• Self-motivated, proactive, detail-oriented and strong ownership of tasks.• Comfortable working in a fast-paced product/technology environment.• Collaborative mindset with the ability to work effectively across different teams. How to apply: 𝘀𝗮𝗽𝗻𝗮.𝗵𝗿𝗶𝗽𝗽𝗹𝗲@𝗴𝗺𝗮𝗶𝗹.𝗰𝗼𝗺