Senior L1/L2 AWS Production Support Engineers

3 days ago

bangalore, India Luxoft Full time

Project Description:

  • Luxoft is one of the leading service provider for Banking and Capital Market customers.
  • Luxoft has been engaged by an large Australian bank for providing L1/L2 Application Monitoring and Production Support services for business critical applications and interfaces on 24/5 basis on a managed outcome basis in the Global Markets business area. We are looking for motivated individuals who have relevant skills & experience and are willing to work in shifts.


Responsibilities:

  • • Cloud Infrastructure Management: Deploy, and maintain highly available and scalable cloud infrastructure using AWS services (EC2, S3, RDS, Lambda, etc.).
  • • Monitoring & Incident Management: Implement and manage monitoring solutions to ensure the health of production environments, resolve incidents, and provide root cause analysis.
  • • Automation & DevOps: Automate repetitive tasks using infrastructure-as-code (IaC) tools such as Terraform, CloudFormation, and AWS CDK. Develop scripts and processes to improve efficiency and reliability.
  • • Performance Optimization: Proactively monitor performance, identify bottlenecks, and recommend solutions to improve overall system performance.
  • • Security & Compliance: Ensure cloud infrastructure adheres to industry security standards, monitor for vulnerabilities, and implement security best practices (IAM, VPC, encryption, etc.).
  • • Collaboration: Work closely with development teams to ensure smooth integration of software into cloud environments, following CI/CD best practices.
  • • Disaster Recovery & Backup: Design and implement disaster recovery plans, backup strategies, and failover mechanisms for cloud services.
  • • Capacity Planning: Forecast and plan for future infrastructure needs based on usage patterns and business requirements.


Mandatory Skills Description:

  • • Experience: 4+ years in a Site Reliability Engineer, DevOps Engineer, or Cloud Infrastructure role.
  • • AWS Expertise: Proficiency in AWS services, including but not limited to EC2, S3, Lambda, RDS, IAM, CloudWatch, and VPC.
  • • Automation Tools: Experience with infrastructure automation tools such as Terraform, and Ansible.
  • • Scripting Languages: Proficiency in scripting languages (Python, Bash, etc.) for automation.
  • • Monitoring Tools: Experience with monitoring tools such as Splunk, ITRS, Dynatrace, CloudWatch, Datadog, etc.
  • • Version Control & CI/CD: Proficient with Git and CI/CD pipelines (Codefresh, Jenkins, GitHub actions).
  • • Security Best Practices: Understanding of security concepts and best practices, including network security, IAM policies, and data encryption.
  • • Problem-solving skills: Strong analytical and troubleshooting skills with a focus on root cause identification and resolution.


Nice-to-Have Skills Description:

  • • Knowledge of working with Murex upstream and downstream interfaces (bespoke & 3rd party applications)
  • • Good to have automation
  • • shell scripting, ITRS, Splunk automation tools

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