ITSM Platform Consultant
1 week ago
Job Title - ITSM Platform Consultant Job Type - On-Site Job Location - Saudi Arabia Experience - 5+ Years Job Summary - We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and business needs. This role will support the design, deployment, and continuous improvement of ITSM processes and tools. Key Responsibilities: Design, configure, and implement ITSM solutions across various modules such as Incident, Problem, Change, Service Request, Asset, CMDB, and Knowledge Management. Translate business requirements into ITSM system configurations and workflows. Collaborate with cross-functional teams to gather requirements and improve service delivery processes. Customize dashboards, reports, and performance analytics to provide actionable insights to stakeholders. Ensure alignment with ITIL framework and best practices. Integrate the ITSM platform with third-party systems and tools (e.g., monitoring, CMDB, DevOps). Provide user training and technical documentation. Support platform upgrades, patching, and release management. Troubleshoot and resolve system issues and service disruptions. Maintain platform security, roles, and permissions according to compliance standards. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field. 5+ years of experience working with ITSM platforms (e.g., ServiceNow, BMC Remedy, Cherwell, Ivanti, Freshservice). Strong understanding of ITIL v3 or ITIL 4 framework. Proven experience in ITSM tool implementation and process design. Experience in scripting (JavaScript, PowerShell, Python, or relevant scripting language). Knowledge of REST/SOAP integrations. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Preferred Qualifications: ITIL Foundation or higher certification. Platform-specific certifications (e.g., ServiceNow Certified System Administrator or Implementation Specialist). Experience with Agile/Scrum methodologies. Familiarity with automation and orchestration tools.
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ITSM Platform Consultant
2 days ago
Bangalore, India AvanteNow Full timeJob Title - ITSM Platform Consultant Job Type - On-Site Job Location - Saudi Arabia Experience - 5+ Years Job Summary - We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and...
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ITSM Platform Consultant
24 hours ago
bangalore, India AvanteNow Full timeJob Title - ITSM Platform ConsultantJob Type - On-SiteJob Location - Saudi ArabiaExperience - 5+ YearsJob Summary - We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and...
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ITSM Platform Consultant
7 days ago
Bangalore Division, India AvanteNow Full timeJob Title - ITSM Platform Consultant Job Type - On-Site Job Location - Saudi Arabia Experience - 5+ Years Job Summary - We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and...
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ServiceNow ITSM Consultant
24 hours ago
bangalore, India Talent Worx Full timeTalworx is an emerging recruitment consulting and services firm, we are hiring for our client which is a leading big 4 consulting firm of the world, ITSM (Integrations, Scripting, Flow Designer, Request Catalog)Min. 2-13 years of experience , 2 -3 years of ITSM and integration experiences Must have - Implementation experience on Discovery & Service Mapping...
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Senior Developer
1 week ago
bangalore district, India N2S.Global Full timeJob Summary: We are seeking an experienced Senior ServiceNow ITSM Developer to lead the design, development, and implementation of ITSM solutions on the ServiceNow platform. This role involves working across multiple modules, mentoring junior developers, and driving automation and integration efforts to enhance IT service delivery. Key Responsibilities:...
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ITSM Business Process Consultant
1 day ago
bangalore, India AvanteNow Full timeJob Title - ITSM Business Platform Consultant Job Type - On - Site Job Location - Saudi Arabia Job Description - We are seeking a highly skilled and experienced ITSM Business Process Consultant (BPC) to lead the analysis, design, and optimization of IT service management processes. The ideal candidate will work closely with stakeholders to align ITSM...
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ITSM Business Process Consultant
2 days ago
Bangalore, India AvanteNow Full timeJob Title - ITSM Business Platform Consultant Job Type - On - Site Job Location - Saudi Arabia Job Description - We are seeking a highly skilled and experienced ITSM Business Process Consultant (BPC) to lead the analysis, design, and optimization of IT service management processes. The ideal candidate will work closely with stakeholders to align ITSM...
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ServiceNow ITSM Technical Lead
1 week ago
bangalore district, India N2S.Global Full timeJob Summary: We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals. Key Responsibilities: Platform Architecture & Strategy Lead the...
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Service now ITSM ITOM
3 days ago
bangalore, India Tata Consultancy Services Full time🚀 TCS is Hiring!! – ServiceNow Developer (ITSM & ITOM) 🌐📍 Location: PAN India🕒 Experience: 5+ YearsAre you a passionate and experienced ServiceNow Developer looking to work on cutting-edge ITSM and ITOM solutions? Join Tata Consultancy Services (TCS) and be part of a global leader in IT services and consulting.🔧 Key Responsibilities:Design,...
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Process Consultant
3 days ago
bangalore district, India Cognizant Full timeSIAM/ITSM Process Consultant Roles & Responsibilities Strategic Design & Governance Lead the architecture and implementation of the complete SIAM Operating Model (Service Integration and Management). Act as the organization's SME for ITSM process design across a multi-vendor ecosystem. Develop the long-term ITSM/SIAM strategy aligned with business objectives...
