Customer Success Specialist
2 weeks ago
About the Role As a Customer Success Agent, you will be the primary point of contact for our dental clients and professionals. You will ensure a seamless customer journey by providing timely support, addressing escalations, and driving customer satisfaction and retention. Key Responsibilities Handle and resolve customer escalations related to dental products or services, ensuring adherence to internal processes. Act as a liaison between dentists/customers and internal teams for quick and effective issue resolution. Use knowledge of delivery services, logistics partners, and eCommerce workflows to manage queries efficiently. Conduct timely follow-ups to maintain high levels of customer satisfaction. Accurately document and update customer support cases in the CRM. Identify improvement opportunities and contribute ideas for enhancing processes and customer experience. Requirements Experience in customer support roles within eCommerce or logistics-driven organizations. Proven expertise in handling escalations (voice/call support preferred). Excellent verbal and written communication skills. Strong empathy, patience, and a customer-first mindset. Familiarity with CRM tools ( Zoho , Salesforce , Freshdesk , etc.) is an advantage. Ability to multitask, prioritize, and work effectively in a fast-paced environment.
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Customer Success Specialist
3 weeks ago
New Delhi, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
3 weeks ago
New Delhi, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole Description This is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
1 week ago
New Delhi, India CultureX Full timeCustomer Success Specialist (CSS)Location:Ahmedabad, Gujarat Experience:2–3 years Function:Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum value...
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Customer Success Specialist
1 week ago
Saket, Delhi, India Freshly Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionFreshly is on a mission to deliver everything fresh to your doorstep in minutes. Backed by some of India's most versatile VCs, founders, and angels, Freshly is redefining the quick supply chain for fruits, vegetables, and more. Our goal is to consistently deliver high-quality fresh products at lightning speed to our customers. Join us in...
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Customer Success Specialist
3 weeks ago
Delhi, India Whatjobs IN C2 Full timeJob title: Customer onboarding and support executive/Customer Success associate. We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda. Roles and Responsibilities Walk through and train clients in software platform and provide education for all product features and process....
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Customer Success Specialist
5 days ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation: PuneRole Type: Individual ContributorIndustry: SaaS | Data SecurityAbout Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 days ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
3 weeks ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...
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Customer Success Specialist
4 days ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for SalesPanda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and process.Develop...
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Customer success specialist
7 days ago
New Delhi, India SalesPanda Full timeJob title: Customer onboarding and support executive/Customer Success associate.We are looking for an onboarding and support specialist who will be responsible for onboard trains and support customers for Sales Panda.Roles and ResponsibilitiesWalk through and train clients in software platform and provide education for all product features and...
