ServiceNow Lead/Architect

2 months ago

gurugram, India Coforge Full time

Title: ServiceNow CSM Lead/Architect

Skills:- Snow implementations , CSM and ITOM

Years of Experience: 10+ Years

Location: Gurugram


Responsibilities:

• Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements

• Provides expertise in technical knowledge, methodology and framework, data integration and data flows, ServiceNow Architecture, and software development and coding.

• Participate in process flow analysis and process redesign along with the Project Manager

• Share best practices and be consultative throughout the technical design of the project

• Review detailed functional design document to match customer requirements

• Co-team with the Developers to produce a technical specification for custom development and systems integration requirements.

• Provide the client with ServiceNow development Best-Practices Advice and assist in their implementation.

• Deliver ServiceNow development consulting services based on the Client’s

• ServiceNow release plan, including all modules implemented by the client.

• Identifies solutions and formulates implementation and migration strategies.

• Manage workload of an offshore development team. Provide functional guidance in their day-to-day activities. Advise them on following best practices and industry standards.

• Serve as the Subject Matter Expert (SME) on ServiceNow. Advise customers/users on workflow design.

• Define and document the ServiceNow design / design components required to deliver the functional requirements as communicated by the customer

• Gain agreement on the technical aspects of the proposed solution with internal customer(s)

• Lead scoping activities in support of release planning, resulting in release cost and schedule estimation

• Define the data migration strategy and approach, and support the teams as they clean, align, migrate and augment the data

• Define the test strategy, including mandatory functional test components, and work as part of the program and internal customer team to configure the testing environment and identify and resolve issues that come out of testing

• Support the creation of training materials

• With the program manager, control technical scope and scope change to ensure a smooth development and delivery of the solution.


Preferred Qualifications:

• 7+ years’ experience with ServiceNow Implementation

• 6+ years of ServiceNow experience

• At least 3 years of experience in implementing ServiceNow CSM projects

• Should have implemented 2 complex CSM projects

• Highly proficient across the breadth of ITIL practices.

• Having experience on Agile methodology

• Experience as leader of successful ServiceNow implementation engagements, including designing the solution, delivering configurations and data initialization.

• 7+ years’ experience with ServiceNow Implementation,

• ServiceNow Customer Service Management Certified

• Understanding of Network, Server, Security and on prem/cloud environment technology,

• Strong communications skills.

• Telecom domain experience is a Must

• English language required

  • ServiceNow Lead/Architect

    2 months ago

    Gurugram, India Coforge Full time

    Title: ServiceNow CSM Lead/ArchitectSkills:- Snow implementations , CSM and ITOM Years of Experience: 10+ YearsLocation: GurugramResponsibilities:• Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements• Provides expertise in technical knowledge, methodology...

  • ServiceNow Lead/Architect

    2 months ago

    gurugram, India Coforge Full time

    Title: ServiceNow CSM Lead/ArchitectSkills:- Snow implementations , CSM and ITOM Years of Experience: 10+ YearsLocation: GurugramResponsibilities:• Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements• Provides expertise in technical knowledge, methodology...

  • ServiceNow Lead/Architect

    2 months ago

    gurugram, India Coforge Full time

    Title: ServiceNow CSM Lead/Architect Skills:- Snow implementations , CSM and ITOM Years of Experience: 10+ Years Location: Gurugram Responsibilities: • Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements • Provides expertise in technical knowledge,...

  • ServiceNow Lead/Architect

    2 months ago

    Gurugram, India Coforge Full time

    Title: ServiceNow CSM Lead/ArchitectSkills:- Snow implementations , CSM and ITOM Years of Experience: 10+ YearsLocation: GurugramResponsibilities:• Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements• Provides expertise in technical knowledge, methodology...

  • ServiceNow Architect

    6 months ago

    Gurugram, India Axalta Full time

    Description : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and...

  • Servicenow Architect

    5 months ago

    Gurugram, Haryana, India ACS India Private Limited Full time

    Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...

  • Servicenow Architect

    5 months ago

    Gurugram, Haryana, India Axalta Coating Systems Full time

    Job Description: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and...

  • ServiceNow technical Architect

    1 month ago

    Gurugram, India OpsTalents LLC Full time

    Inviting applications for the role of (Technical Architect), (Service Now)! We are seeking a talented and experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions for our clients with Min 6-7 yrs of experience in Service Now. In this critical role, you will be responsible for architecting cutting-edge systems, providing...

  • ServiceNow technical Architect

    1 month ago

    Gurugram, India OpsTalents LLC Full time

    Inviting applications for the role of [Technical Architect], [Service Now]! We are seeking a talented and experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions for our clients with Min 6-7 yrs of experience in Service Now. In this critical role, you will be responsible for architecting cutting-edge systems, providing...

  • ServiceNow technical Architect

    1 month ago

    Gurugram, India OpsTalents LLC Full time

    Inviting applications for the role of [Technical Architect], [Service Now]! We are seeking a talented and experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions for our clients with Min 6-7 yrs of experience in Service Now. In this critical role, you will be responsible for architecting cutting-edge systems, providing...

  • ServiceNow technical Architect

    1 month ago

    gurugram, India OpsTalents LLC Full time

    Inviting applications for the role of [Technical Architect], [Service Now]! We are seeking a talented and experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions for our clients with Min 6-7 yrs of experience in Service Now. In this critical role, you will be responsible for architecting cutting-edge systems, providing...

  • Servicenow Platform Architect

    2 months ago

    Gurugram, Haryana, India NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Senior Manager – Technical Architect

    2 months ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Servicenow - Solution Architect

    3 months ago

    Gurugram, Haryana, India Orange Business Full time

    **Votre rôle**: - Architecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation. This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms. - Solution Design: You are responsible for designing the technical solutions using...

  • Servicenow - Solution Architect

    5 months ago

    Gurugram, Haryana, India Orange Full time

    **votre rôle**: - Architecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation. This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms. - Solution Design: You are responsible for designing the technical solutions using...

  • ServiceNow -Technical lead

    1 month ago

    Gurugram, India Orange Business Full time

    Location: Bengaluru OR GurugramAbout the roleArchitecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation. This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms.Solution Design: You are responsible for designing the...

  • ServiceNow -Technical lead

    4 weeks ago

    gurugram, India Orange Business Full time

    Location: Bengaluru OR Gurugram About the role Architecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation. This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms. Solution Design: You are responsible for designing the...

  • ServiceNow -Technical lead

    4 weeks ago

    gurugram, India Orange Business Full time

    Location: Bengaluru OR Gurugram About the role Architecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation. This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms. Solution Design: You are responsible for designing the...

  • ServiceNow -Technical lead

    1 month ago

    Gurugram, India Orange Business Full time

    Location: Bengaluru OR Gurugram About the role Architecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation. This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms. Solution Design: You are responsible for designing the...

  • ServiceNow - Senior Solution Architect

    2 months ago

    gurugram, India Orange Business Full time

    Architecture Planning: You will be involved in planning the overall architecture of the ServiceNow implementation. This includes designing the system architecture, defining data models, and establishing integration patterns with other systems and platforms.Solution Design: You are responsible for designing the technical solutions using the ServiceNow...