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2 days ago

hubballi, India beBeeCampaignOperator Full time

Job Title:Sales and Support AssociateAbout the Role:This is a multifaceted position that requires exceptional organizational skills, excellent communication abilities, and a deep understanding of sales and customer support principles.The ideal candidate will have a strong background in managing multiple priorities, staying organized under pressure, and maintaining effective relationships with customers, colleagues, and stakeholders.Main Responsibilities:Respond promptly to inquiries from customers, ensuring timely resolution of issues and concerns.Manage sales, support, and campaign inboxes daily, updating account information as needed.Assist in planning and organizing digital campaigns, tracking performance across platforms.Maintain up-to-date dashboards, trackers, and master documents.Help manage website content and e-commerce listings.Draft newsletters and updates for campaigns using email tools.Support the team by removing obstacles to productivity and helping meet key deadlines.Requirements:To succeed in this role, you'll need:Proficiency with QuickBooks Online, Google Suite, Adobe Creative Cloud & Adobe Acrobat Sign, inventory management tools (SKU Vault), ShipStation, crowdfunding tools (Kickstarter, Gamefound) and email tools (Klayvio).A Bachelor's degree in Business, Communications, Marketing, or a related field.5+ years of experience in sales, customer support, or campaign operations roles.An understanding of crowdfunding platforms, digital campaigns, and customer communication across channels.Experience with customer-facing communication across multiple channels.Ability to organize information, maintain trackers, and coordinate across multiple teams.Strong communication skills, fluent in written and spoken English.Benefits:This role offers a dynamic work environment, opportunities for growth and development, and a chance to be part of a collaborative team.What We Offer:We're committed to providing our employees with the tools and resources they need to excel in their roles. As a member of our team, you can expect:A supportive and inclusive work environment.Ongoing training and professional development opportunities.Competitive compensation and benefits packages.Flexible working arrangements to suit your needs.A collaborative and dynamic team culture.Regular feedback and opportunities for growth and development.A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.Professional networking opportunities and access to industry events.],

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