Digital Product Director

4 days ago

bikaner, India beBeeProduct Full time

We are a team that enables financial institutions to achieve their digital goals.A professional and collaborative environment where we learn from each other every day. Each contribution, challenge, success, or code is celebrated here.We welcome candidates who share our values, have skills, and are passionate about building the future of finance together.The ideal candidate will have extensive experience delivering CRM solutions within the Financial Services industry, coupled with a deep understanding of Customer Engagement, Customer Onboarding, Sales, and Customer Service concepts, and their applications in Financial Services.This role involves envisioning, prioritizing, and developing features and functions to meet customer needs. As Product Director, you will lead the product team, establish the product vision, prioritize tasks, direct reports include Business Analyst, Quality Assurance, Product Engineering, and UI/UX teams.Product Leadership: Develop a clear product strategy, prioritize tasks to ensure alignment with customer and stakeholder needs.Strategic Roadmap: Develop and maintain a product roadmap that aligns with company objectives.Feature Definition: Define and prioritize product features based on business requirements, customer feedback, and project delivery team inputs.Guiding Vision: Create a clear product vision and goals to guide product team and stakeholders.Backlog Prioritization: Manage and prioritize the product backlog, ensuring that tasks deliver maximum business and customer value.Agile Collaboration: Actively participate in Agile/Scrum ceremonies, including sprint planning, reviews, and retrospectives, to provide feedback, accept deliverables, and adjust the product backlog as needed.Stakeholder Communication: Serve as a bridge between product teams and stakeholders, ensuring clear understanding of product vision and requirements across all parties.Documentation and Assets: Oversee the creation and maintenance of product assets, including functional requirements, test cases, implementation guides, user guides, trainings, and others.Market Research: Conduct market research and competitive analysis to identify new product opportunities and improvements for existing products.Performance Monitoring: Monitor and analyze product performance metrics to identify areas for enhancement.Sales Support: Provide guidance and support to sales and pre-sales teams, including defining sales plans and articulating the product's value proposition to customers.Project Support: Collaborate with professional services teams to support projects implementing the product.Customer Success Collaboration: Assist the customer success team with roadmap presentations, obtaining product feedback, and providing pre-sales support for product features.Industry Engagement: Attend sales meetings, pre-sales discussions, and marketing events as required.Technology Application: Assess emerging technologies and their applicability to business needs.Business Cases: Prepare business cases in collaboration with stakeholders and oversee their implementation with the development team.

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