Customer Experience Strategist

2 days ago

Jodhpur, India beBeeGrowthMarketing Full time

As a seasoned leader in Growth Marketing, you will spearhead the development and execution of end-to-end CRM strategies to drive revenue growth and user engagement. This role is ideal for a results-driven professional with a passion for data-driven decision making.The successful candidate will possess strategic thinking and hands-on expertise in platforms like Salesforce Marketing Cloud (SFMC) or CleverTap. They will work closely with cross-functional teams to design impactful campaigns that meet business objectives.Key Responsibilities:Owning quarterly revenue targets through designing and executing CRM campaigns for growth and reactivation.Collaborating with creative, analytics, business, and technology teams to deliver seamless campaign execution.Developing content and segmentation strategies based on user behavior and business priorities.Running experiments and optimizing personalization frameworks across channels.Ensuring technical excellence and compliance with relevant data laws.Requirements:6–15 years of experience in growth marketing or CRM roles at technology or fast-growth organizations.Strong analytical skills and proficiency with tools like Excel and SQL.Proven success in executing multi-channel campaigns for global audiences.Excellent communication and stakeholder management abilities.Bachelor's degree in marketing, business, or a related field (MBA preferred).

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