Field Service Quality Assurance Specialist

1 day ago


pune, India beBeefieldService Full time

Field Service Quality Assurance SpecialistWe are seeking a skilled Field Service Quality Assurance Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the highest quality of our field service operations.The ideal candidate will have a strong understanding of Salesforce architecture, workflows, and process automation. You will also have experience testing mobile experiences related to field service use cases.In this role, you will develop and execute manual and automated test plans for Salesforce Field Service implementations, configurations, and integrations. You will validate field service workflows, dispatch logic, and service appointment management.You will collaborate with cross-functional teams to ensure feature completeness and functionality. You will participate in requirement reviews to provide QA insights and testability feedback.Your responsibilities will include performing regression testing, system integration testing (SIT), and user acceptance testing (UAT) support. You will identify, document, and track defects and issues using tools like Jira or similar.You will work closely with our development team to ensure testing is aligned with Salesforce best practices, release schedules, and business goals.We offer a dynamic work environment where you can grow and develop your skills. Our company values innovation, collaboration, and customer satisfaction.Requirements5+ years of QA experience, including 1–2 years testing Salesforce Field Service or Salesforce Service CloudStrong understanding of Salesforce architecture, workflows, validation rules, and process automationExperience testing mobile experiences (iOS/Android) related to field service use casesFamiliarity with test case management tools and defect tracking systems (e.g., Jira)



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