Linux Specialist

1 month ago

bangalore, India RELIX HR Consulting Pvt Ltd - Recruitment Partner for Excellence Full time

·       Minimum 5 Yrs of experience in Linux i.e. includes installing, configuring, troubleshooting and Administration of all flavors of Linux.

·       Linux Vulnerability assessment and Mitigation and Knowledge on Patch deployment solutions – Redhat Satellite / Oracle Linux Ksplice

·       Working knowledge on Redhat and Oracle Enterprise Linux and Troubleshooting networking issues.

·       Strong understanding of Cluster Services and Oracle RAC clusters

·       Good knowledge on SAN technologies and converged solutions

·       Good knowledge on HP Servers Blade, Rackmount and Virtual Connect OS/patch/security update/management.

·       Disaster Recovery planning and conducting DR tests and Responsible for Standard Operating procedures issuance to incident management team.

·       Prepare Service delivery reports and participate in customer meetings

·      Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes

·       HPE Service Guard cluster on RHEL

·       Resolve customer’s issues via the telephone, email, or remote sessions.

·       Reproducing issues in-house and responding back in a timely manner.

·       Regular follow ups with customers with recommendations, updates, and action plans.

·       Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures.

·       Maintain quality on case documentation, SLA timeframes and operational metrics.

·     Performs within the Productivity Measure of the team  and Incident Management: Resolve single and cross technology incidents independently

·    Project Management: Participate, propose, and/or lead customer and internal projects across technology customers, including Knowledge Transfer (KT) and Transition. Create Standard Operating Procedure (SOP)

·     Excellent written and verbal communication skills Commitment to deliver high quality product and solution support.

·       Must achieve excellent customer satisfaction

·       Take ownership and work with high productivity and efficiency.


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