DMAIC Academy

3 days ago

bangalore, India DMAIC Academy & Consultancy Full time

Job Location: Bangalore/ Pune/ Gurgaon/ Kolkata

Job Description:

We are seeking an experienced ServiceNow Lead and Architect to join our team. In this role, you will be responsible for leading the design, implementation, and optimization of ServiceNow solutions, with a focus on Discovery, ITSM processes, and integration. You will work closely with stakeholders to ensure the solution meets business and technical requirements while driving operational efficiencies.

Key Responsibilities:

  • Lead the architecture and implementation of ServiceNow ITSM, Discovery, and integrations with other enterprise systems.
  • Define and implement best practices, solution designs, and technical standards for ServiceNow applications.
  • Oversee end-to-end technical design and implementation of ServiceNow solutions, ensuring alignment with business processes.
  • Collaborate with cross-functional teams to gather requirements, analyze business needs, and translate them into ServiceNow configurations and solutions.
  • Lead the integration of ServiceNow with third-party applications using REST, SOAP, and other integration technologies.
  • Mentor junior team members, providing guidance on ServiceNow configurations, workflows, and best practices.
  • Provide expertise in ServiceNow Discovery, CMDB (Configuration Management Database), and Service Mapping to ensure accurate and efficient data mapping and visualization.
  • Troubleshoot and resolve technical issues related to ServiceNow platform performance and integrations.
  • Stay up-to-date with the latest ServiceNow features and releases to provide recommendations for new functionality or optimizations.
  • Develop and maintain technical documentation, including architecture diagrams, configuration manuals, and integration guides.
  • Ensure adherence to ServiceNow development and implementation standards.
  • Participate in client meetings and workshops to understand requirements and present technical solutions.

Required Skills & Qualifications:

  • Experience:
  • 7+ years of experience in ServiceNow administration, development, and architecture.
  • Extensive experience in ServiceNow ITSM (Incident, Problem, Change Management, etc.), Discovery, and CMDB management.
  • Proven track record of ServiceNow integration with third-party applications (REST, SOAP, etc.).
  • Strong hands-on experience in ServiceNow Discovery configuration, including setting up probes, sensors, and data collections.
  • Experience designing and implementing end-to-end ServiceNow solutions for enterprise-level customers.
  • Proficiency in ServiceNow scripting (Business Rules, Client Scripts, UI Actions, etc.).
  • Experience in ServiceNow Performance Analytics and reporting.
  • Certifications:
  • Certification Mandate: CIS ITSM or CIS Discovery (one of these certifications is required).
  • Additional ServiceNow certifications (e.g., CIS Cloud Management, CIS Security Incident Response) are a plus.
  • Technical Skills:
  • Strong understanding of ITIL processes and frameworks, particularly related to Service Management.
  • Expertise in CMDB, Service Mapping, and Discovery capabilities in ServiceNow.
  • Proficient with ServiceNow Studio, Orchestration, and Flow Designer.
  • Knowledge of JavaScript, REST APIs, and SOAP web services.
  • Experience with ServiceNow platform upgrades and patching.
  • Soft Skills:
  • Strong communication skills with the ability to interact with both technical and non-technical stakeholders.
  • Proven leadership abilities with a track record of mentoring and guiding junior staff.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Skills & Qualifications:

  • Experience in Cloud Management, Security Incident Response, or Governance, Risk, and Compliance (GRC) in ServiceNow.
  • Familiarity with ServiceNow Performance Analytics and Reporting.
  • Experience with Agile methodologies and project management tools (Jira, Confluence).
  • Strong understanding of IT infrastructure, network topology, and cloud environments (AWS, Azure, etc.).

Why Join Us?

  • Opportunity to work on exciting and complex projects with industry-leading companies.
  • Collaborative and dynamic work environment.
  • Continuous learning and growth opportunities.
  • Competitive salary and benefits package.
  • Flexible work arrangements and a healthy work-life balance.

  • DMAIC Academy

    7 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Description Job Location: Chennai/ Coimbatore/ Bangalore/ Hyderabad/ Mumbai/ Pune/ Noida/ Ahmedabad/ Dehradun/ Nagpur/ Bhubaneswar Skill Need : Oracle Integration Cloud(OIC) expert Working knowledge of OIC Should be responsible for product implementation and ownership.

  • DMAIC Academy

    1 week ago

    bangalore, India DMAIC Academy & Consultancy Full time

    *Job Location: Bangalore*Shift Time: 8:30 PM – 5:30 AM* 5 – 8 years exp in Ad quality, ad operation, ad monetization.*Familiarity with ad networks/DSP/SSP direct campaign management.*Knowledge of any programming language Java/ Python/ C, C++.* Should have experience as a lead handling a team of 3-5 person

  • DMAIC Academy

    1 week ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job DescriptionJob Location: Chennai/ Coimbatore/ Bangalore/ Hyderabad/ Mumbai/ Pune/ Noida/ Ahmedabad/ Dehradun/ Nagpur/ BhubaneswarSkill Need :Oracle Integration Cloud(OIC) expertWorking knowledge of OICShould be responsible for product implementation and ownership.

  • DMAIC Academy

    7 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    *Job Location: Bangalore *Shift Time: 8:30 PM – 5:30 AM * 5 – 8 years exp in Ad quality, ad operation, ad monetization. *Familiarity with ad networks/DSP/SSP direct campaign management. *Knowledge of any programming language Java/ Python/ C, C++. * Should have experience as a lead handling a team of 3-5 person

  • DMAIC Academy

    2 weeks ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Teamcenter Developer Experience: 2 to 10 Years Location: Bangalore (Hybrid - 3 Days Office/Week) Availability: Immediate Joiners Preferred Budget: Up to 30 LPA Job Description We are seeking experienced Teamcenter Developers with strong expertise in Teamcenter versions 13 and above and hands-on experience in AWC configuration and...

  • DMAIC Academy

    2 weeks ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Teamcenter DeveloperExperience: 2 to 10 YearsLocation: Bangalore (Hybrid - 3 Days Office/Week)Availability: Immediate Joiners PreferredBudget: Up to 30 LPAJob DescriptionWe are seeking experienced Teamcenter Developers with strong expertise in Teamcenter versions 13 and above and hands-on experience in AWC configuration and customization...

  • DMAIC Academy

    6 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Oracle Integration Cloud (OIC) ExpertJob Location: Chennai/ Coimbatore/ Bangalore/ Hyderabad/ Mumbai/ Pune/ Noida/ Ahmedabad/ Dehradun/ Nagpur/ BhubaneswarJob OverviewWe are seeking a highly skilled Oracle Integration Cloud (OIC) Expert to join our team. The ideal candidate will have extensive working knowledge of Oracle Integration Cloud and will...

  • DMAIC Academy

    2 weeks ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Teamcenter DeveloperExperience: 2 to 10 YearsLocation: Bangalore (Hybrid - 3 Days Office/Week)Availability: Immediate Joiners PreferredBudget: Up to 30 LPAJob DescriptionWe are seeking experienced Teamcenter Developers with strong expertise in Teamcenter versions 13 and above and hands-on experience in AWC configuration and customization. Join our...

  • DMAIC Academy

    6 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Oracle Integration Cloud (OIC) Expert Job Location: Chennai/ Coimbatore/ Bangalore/ Hyderabad/ Mumbai/ Pune/ Noida/ Ahmedabad/ Dehradun/ Nagpur/ Bhubaneswar Job Overview We are seeking a highly skilled Oracle Integration Cloud (OIC) Expert to join our team. The ideal candidate will have extensive working knowledge of Oracle Integration Cloud...

  • DMAIC Academy

    3 weeks ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Description: We are seeking an experienced ServiceNow Lead and Architect to join our team. In this role, you will be responsible for leading the design, implementation, and optimization of ServiceNow solutions, with a focus on Discovery , ITSM processes, and integration . You will work closely with stakeholders to ensure the solution meets business...

  • DMAIC Academy

    3 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Location: Bangalore/ Pune/ Gurgaon/ Kolkata Job Description: We are seeking an experienced ServiceNow Lead and Architect to join our team. In this role, you will be responsible for leading the design, implementation, and optimization of ServiceNow solutions, with a focus on Discovery , ITSM processes, and integration . You will work closely with...

  • DMAIC Academy

    6 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Ad Operations Lead Location: Bangalore Shift Time: 8:30 PM – 5:30 AM IST Experience: 5–8 years in ad quality, ad operations, and ad monetization Key Responsibilities Oversee and manage ad quality, operations, and monetization processes to ensure optimal campaign performance and revenue generation. Lead a team of 3–5 members, providing...

  • DMAIC Academy

    6 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Ad Operations LeadLocation: BangaloreShift Time: 8:30 PM – 5:30 AM ISTExperience: 5–8 years in ad quality, ad operations, and ad monetizationKey ResponsibilitiesOversee and manage ad quality, operations, and monetization processes to ensure optimal campaign performance and revenue generation.Lead a team of 3–5 members, providing guidance,...

  • DMAIC Academy

    2 days ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Location: Bangalore/ Pune/ Gurgaon/ Kolkata Job Description: We are seeking an experienced ServiceNow Lead and Architect to join our team. In this role, you will be responsible for leading the design, implementation, and optimization of ServiceNow solutions, with a focus on Discovery , ITSM processes, and integration . You will work closely with...

  • Senior Data Analyst

    4 weeks ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Senior Data Analyst - Operations (SaaS) Job Summary: As the Senior Data Analyst - Operations in a SaaS environment, you will harness data to enhance operational efficiency, support strategic decisions, and drive overall business success. Working with cross-functional teams—including product, marketing, sales, customer success, finance, and...

  • Business Intelligence Developer

    4 weeks ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: TIBCO Spotfire Developer We are looking for a skilled TIBCO Spotfire Developer with expertise in data visualization, dashboard creation, and advanced reporting. The ideal candidate will be responsible for the development of Spotfire dashboards, interacting with clients, gathering business requirements, and handling data modeling, analysis, and...

  • Lead Software Engineer

    4 weeks ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Appian Lead Developer Location: Chennai/Mumbai/Bangalore/Pune/Noida/Hyderabad Experience Required: 5+ years of relevant experience in Appian We are seeking a skilled Appian Lead Developer with over 5 years of experience in Appian BPM implementations. The ideal candidate will be responsible for the architecture, design, and delivery of...

  • Business Intelligence Developer

    1 month ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: TIBCO Spotfire DeveloperWe are looking for a skilled TIBCO Spotfire Developer with expertise in data visualization, dashboard creation, and advanced reporting. The ideal candidate will be responsible for the development of Spotfire dashboards, interacting with clients, gathering business requirements, and handling data modeling, analysis, and...

  • Business Intelligence Developer

    2 months ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: TIBCO Spotfire DeveloperWe are looking for a skilled TIBCO Spotfire Developer with expertise in data visualization, dashboard creation, and advanced reporting. The ideal candidate will be responsible for the development of Spotfire dashboards, interacting with clients, gathering business requirements, and handling data modeling, analysis, and...

  • Lead Software Engineer

    2 months ago

    bangalore, India DMAIC Academy & Consultancy Full time

    Job Title: Appian Lead DeveloperLocation: Chennai/Mumbai/Bangalore/Pune/Noida/HyderabadExperience Required: 5+ years of relevant experience in AppianWe are seeking a skilled Appian Lead Developer with over 5 years of experience in Appian BPM implementations. The ideal candidate will be responsible for the architecture, design, and delivery of intelligent...