Overseas Education
2 months ago
About the Role :
We are looking for Counsellors for scaling our premium counselling division. You will work with Managers and Senior leaders to build our premium counselling division from scratch.
This is a new vertical that we are setting up and we are looking for people who will define the charter for this vertical.
The charter for this role will include:
- Conduct online telephonic and/or virtual counseling sessions with students interested in studying abroad
- Guide students on what courses to opt for based on their profile and interest
- Assist students on deciding on the universities/colleges and programs to opt for
- Assist in preparing and filing of their applications
- Guiding students on the visa process and visa applications
- Ensure our students have a stellar user experience with Leap
- Resolve escalations and ensure a smooth student journey
- Collaborate with internal & external stakeholders to achieve set targets
Ideal Persona would:
- The candidate should be from Study Abroad vertical (Mandatory)
- 1+ years of study abroad experience
- In-depth knowledge of premium universities/colleges
- Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines
- Experience in Shortlisting universities based on student profiles & preferences
- Experience in working with CRMs is desirable.
- Excellent in written and spoken communication
- Proficient with MS Office and other Web Conferencing tools.
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