Assistant Manger Operation

Job Description vJOB TITLE - Assistant Operation Manger (AIR HUB) Career Function: Operations Career Framework Level: Job Family/Sub Family: Hub Operations Mercer Job Code: Career Stream/Career Level: Junior Management Role Code: REHUB680 Location: Region RCS Grade: N Reporting To: Head Air Hub Travel Required: 25% 50% 75% Version History Document Name Version Number Effective Date Author Approved by Remarks Job Description [ ] 1.0 June 15, 2025 TA Manager CHRO - BDE Initial release - To post on job platforms, select from here: Job Title Fleet In-charge (Air Hub) Function Hub Operations Reports To Head Air Hub Location Region Travel Required 25% 50% 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipmentswe deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goalit's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and careBlue Dart is where you belong. Position Overview: The Fleet In-charge (Air Hub) is responsible for ensuring timely availability, optimal utilization, and cost-effective management of vehicles for air hub operations. The role oversees fleet procurement, maintenance, regulatory compliance, and driver management. It plays a vital part in supporting efficient hub logistics and service delivery. Job Purpose: To manage end-to-end fleet operations at the Air Hub, ensuring timely vehicle availability, optimal utilization, and adherence to compliance and safety standards. The role supports smooth logistics flow by coordinating fleet procurement, maintenance, and driver performance. Key Roles & Responsibilities: Operational Responsibilities - Ensure timely availability of vehicles for all inbound, outbound, and transit runs within the Air Hub. - Manage daily fleet allocation to ensure optimum utilization for pickup and delivery operations. - Coordinate with vendors and conduct market hiring of vehicles when required, while minimizing costs through effective planning. - Monitor fleet performance and route planning to ensure operational efficiency and cost-effectiveness. - Maintain records of fleet movement, availability, and utilization to support operational decisions. Fleet Maintenance & Compliance - Oversee scheduled maintenance and repairs for both company-owned and contracted vehicles to ensure operational readiness. - Ensure all vehicles meet regulatory and statutory compliance requirements, including permits, licenses, and fitness certificates. - Conduct regular audits to verify fleet documentation, safety standards, and adherence to company branding guidelines. Vendor and Stakeholder Coordination - Assist the Regional Fleet Manager in vendor evaluation, rate negotiations, and onboarding processes. - Liaise with internal departments (Operations, Security, Compliance) to coordinate vehicle requirements and safety checks. - Ensure timely escalation and resolution of issues related to vehicle availability, driver conduct, or breakdowns. Driver & Personnel Management - Allocate drivers to network and feeder runs and ensure their briefing before shifts. - Monitor driver performance, behaviour, and compliance with operational protocols and safety norms. - Organize regular safety and performance trainings for all drivers in alignment with company guidelines. Administrative and Strategic Support - Analyse operational trends and future volume projections to assess fleet requirement and plan accordingly. - Support fleet budgeting, cost optimization efforts, and strategic initiatives led by the Head Air Hub or Regional Fleet Team. - Maintain MIS and documentation for fleet utilization, costs, vendor payments, and audit records. Qualifications & Experience: Education: - Essential: Graduate in any discipline. - Preferred: A postgraduate diploma or certification in Logistics/ Supply Chain Management Experience: - Minimum 24 years of relevant experience in fleet operations, logistics, or transportation management. - Experience in managing large-scale fleet requirements in a hub or warehouse environment. - Prior exposure to vendor management, cost control, vehicle maintenance, and regulatory compliance. - Experience in leading a team of drivers and coordinating with cross-functional departments is preferred. Skills & Capabilities: Core Technical Skills: - Fleet planning and route optimization - Vendor management and negotiation - Vehicle maintenance and repair scheduling - Transport cost analysis and reduction techniques - Understanding of statutory and regulatory compliance (RTO, fitness, permits) - Data analysis and reporting (Excel, ERP/Fleet management tools) - Operational knowledge of logistics and hub-based transport networks Behavioural Competencies: - Strong problem-solving and decision-making skills - Attention to detail and accuracy - Effective communication and interpersonal skills - Leadership and team management - Ability to work under pressure and meet deadlines - Result-oriented mindset - High sense of responsibility and integrity Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Ensure cost-effective procurement of fleet - Fleet procurement cost per km within set threshold % Reduction in market hire costs 2 Ensure fleet availability and optimal utilization - % Adherence to fleet availability timelines (for network and feeder runs) % Fleet utilization 3 Maintain fleet health and ensure scheduled maintenance - % Compliance to preventive maintenance schedule Number of breakdowns reported per month 4 Ensure vehicle branding as per guidelines - % Deviation from branding norms as per audit findings 5 Ensure statutory and regulatory compliance for vehicles - % Compliance to legal and statutory requirements Number of expired licenses or documents 6 Develop fleet operators (drivers) and promote safety - Number of safety trainings conducted vs. plan Number of accidents, violations, or breakdowns 7 Promote performance-driven culture - Timely completion of PMS cycle % Staff with documented goals/KPIs Why join DHL Blue Dart When you join us, you're not just taking a jobyou're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcelswe deliver excellence, innovation, and opportunity every day. Here's what makes us stand out: - Great Place to Work Certifieda testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. - Competitive pay and performance-linked rewards that truly recognize your impact. - Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever. - Best-in-class benefitsfrom comprehensive medical cover (including optional parental care) to financial wellness and generous time off. - A culture that celebrates diversity, innovation, and bold thinkingwhere your voice is heard and your contributions matter. - Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. - The pride of working with India's most awarded logistics brand, trusted by millions and driven by purpose. This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logisticsJOB TITLE: FLEET IN-CHARGE - AIR HUB Career Function: Operations Career Framework Level: Job Family/Sub Family: Hub Operations Mercer Job Code: Career Stream/Career Level: Junior Management Role Code: REHUB680 Location: Region RCS Grade: N Reporting To: Head Air Hub Travel Required: 25% 50% 75% Version History Document Name Version Number Effective Date Author Approved by Remarks Job Description [ ] 1.0 June 15, 2025 TA Manager CHRO - BDE Initial release - To post on job platforms, select from here: Job Title Fleet In-charge (Air Hub) Function Hub Operations Reports To Head Air Hub Location Region Travel Required 25% 50% 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipmentswe deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goalit's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and careBlue Dart is where you belong. Position Overview: The Fleet In-charge (Air Hub) is responsible for ensuring timely availability, optimal utilization, and cost-effective management of vehicles for air hub operations. The role oversees fleet procurement, maintenance, regulatory compliance, and driver management. It plays a vital part in supporting efficient hub logistics and service delivery. Job Purpose: To manage end-to-end fleet operations at the Air Hub, ensuring timely vehicle availability, optimal utilization, and adherence to compliance and safety standards. The role supports smooth logistics flow by coordinating fleet procurement, maintenance, and driver performance. Key Roles & Responsibilities: Operational Responsibilities - Ensure timely availability of vehicles for all inbound, outbound, and transit runs within the Air Hub. - Manage daily fleet allocation to ensure optimum utilization for pickup and delivery operations. - Coordinate with vendors and conduct market hiring of vehicles when required, while minimizing costs through effective planning. - Monitor fleet performance and route planning to ensure operational efficiency and cost-effectiveness. - Maintain records of fleet movement, availability, and utilization to support operational decisions. Fleet Maintenance & Compliance - Oversee scheduled maintenance and repairs for both company-owned and contracted vehicles to ensure operational readiness. - Ensure all vehicles meet regulatory and statutory compliance requirements, including permits, licenses, and fitness certificates. - Conduct regular audits to verify fleet documentation, safety standards, and adherence to company branding guidelines. Vendor and Stakeholder Coordination - Assist the Regional Fleet Manager in vendor evaluation, rate negotiations, and onboarding processes. - Liaise with internal departments (Operations, Security, Compliance) to coordinate vehicle requirements and safety checks. - Ensure timely escalation and resolution of issues related to vehicle availability, driver conduct, or breakdowns. Driver & Personnel Management - Allocate drivers to network and feeder runs and ensure their briefing before shifts. - Monitor driver performance, behaviour, and compliance with operational protocols and safety norms. - Organize regular safety and performance trainings for all drivers in alignment with company guidelines. Administrative and Strategic Support - Analyse operational trends and future volume projections to assess fleet requirement and plan accordingly. - Support fleet budgeting, cost optimization efforts, and strategic initiatives led by the Head Air Hub or Regional Fleet Team. - Maintain MIS and documentation for fleet utilization, costs, vendor payments, and audit records. Qualifications & Experience: Education: - Essential: Graduate in any discipline. - Preferred: A postgraduate diploma or certification in Logistics/ Supply Chain Management Experience: - Minimum 24 years of relevant experience in fleet operations, logistics, or transportation management. - Experience in managing large-scale fleet requirements in a hub or warehouse environment. - Prior exposure to vendor management, cost control, vehicle maintenance, and regulatory compliance. - Experience in leading a team of drivers and coordinating with cross-functional departments is preferred. Skills & Capabilities: Core Technical Skills: - Fleet planning and route optimization - Vendor management and negotiation - Vehicle maintenance and repair scheduling - Transport cost analysis and reduction techniques - Understanding of statutory and regulatory compliance (RTO, fitness, permits) - Data analysis and reporting (Excel, ERP/Fleet management tools) - Operational knowledge of logistics and hub-based transport networks Behavioural Competencies: - Strong problem-solving and decision-making skills - Attention to detail and accuracy - Effective communication and interpersonal skills - Leadership and team management - Ability to work under pressure and meet deadlines - Result-oriented mindset - High sense of responsibility and integrity Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Ensure cost-effective procurement of fleet - Fleet procurement cost per km within set threshold % Reduction in market hire costs 2 Ensure fleet availability and optimal utilization - % Adherence to fleet availability timelines (for network and feeder runs) % Fleet utilization 3 Maintain fleet health and ensure scheduled maintenance - % Compliance to preventive maintenance schedule Number of breakdowns reported per month 4 Ensure vehicle branding as per guidelines - % Deviation from branding norms as per audit findings 5 Ensure statutory and regulatory compliance for vehicles - % Compliance to legal and statutory requirements Number of expired licenses or documents 6 Develop fleet operators (drivers) and promote safety - Number of safety trainings conducted vs. plan Number of accidents, violations, or breakdowns 7 Promote performance-driven culture - Timely completion of PMS cycle % Staff with documented goals/KPIs JOB TITLE - Assistant Operation Manger (AIR HUB) Career Function: Operations Career Framework Level: Job Family/Sub Family: Hub Operations Mercer Job Code: Career Stream/Career Level: Junior Management Role Code: REHUB680 Location: Region RCS Grade: N Reporting To: Head Air Hub Travel Required: 25% 50% 75% Version History Document Name Version Number Effective Date Author Approved by Remarks Job Description [ ] 1.0 June 15, 2025 TA Manager CHRO - BDE Initial release - To post on job platforms, select from here: Job Title Fleet In-charge (Air Hub) Function Hub Operations Reports To Head Air Hub Location Region Travel Required 25% 50% 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipmentswe deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India's Top 100 Great Places to Work and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goalit's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and careBlue Dart is where you belong. Position Overview: The Fleet In-charge (Air Hub) is responsible for ensuring timely availability, optimal utilization, and cost-effective management of vehicles for air hub operations. The role oversees fleet procurement, maintenance, regulatory compliance, and driver management. It plays a vital part in supporting efficient hub logistics and service delivery. Job Purpose: To manage end-to-end fleet operations at the Air Hub, ensuring timely vehicle availability, optimal utilization, and adherence to compliance and safety standards. The role supports smooth logistics flow by coordinating fleet procurement, maintenance, and driver performance. Key Roles & Responsibilities: Operational Responsibilities - Ensure timely availability of vehicles for all inbound, outbound, and transit runs within the Air Hub. - Manage daily fleet allocation to ensure optimum utilization for pickup and delivery operations. - Coordinate with vendors and conduct market hiring of vehicles when required, while minimizing costs through effective planning. - Monitor fleet performance and route planning to ensure operational efficiency and cost-effectiveness. - Maintain records of fleet movement, availability, and utilization to support operational decisions. Fleet Maintenance & Compliance - Oversee scheduled maintenance and repairs for both company-owned and contracted vehicles to ensure operational readiness. - Ensure all vehicles meet regulatory and statutory compliance requirements, including permits, licenses, and fitness certificates. - Conduct regular audits to verify fleet documentation, safety standards, and adherence to company branding guidelines. Vendor and Stakeholder Coordination - Assist the Regional Fleet Manager in vendor evaluation, rate negotiations, and onboarding processes. - Liaise with internal departments (Operations, Security, Compliance) to coordinate vehicle requirements and safety checks. - Ensure timely escalation and resolution of issues related to vehicle availability, driver conduct, or breakdowns. Driver & Personnel Management - Allocate drivers to network and feeder runs and ensure their briefing before shifts. - Monitor driver performance, behaviour, and compliance with operational protocols and safety norms. - Organize regular safety and performance trainings for all drivers in alignment with company guidelines. Administrative and Strategic Support - Analyse operational trends and future volume projections to assess fleet requirement and plan accordingly. - Support fleet budgeting, cost optimization efforts, and strategic initiatives led by the Head Air Hub or Regional Fleet Team. - Maintain MIS and documentation for fleet utilization, costs, vendor payments, and audit records. Qualifications & Experience: Education: - Essential: Graduate in any discipline. - Preferred: A postgraduate diploma or certification in Logistics/ Supply Chain Management Experience: - Minimum 24 years of relevant experience in fleet operations, logistics, or transportation management. - Experience in managing large-scale fleet requirements in a hub or warehouse environment. - Prior exposure to vendor management, cost control, vehicle maintenance, and regulatory compliance. - Experience in leading a team of drivers and coordinating with cross-functional departments is preferred. Skills & Capabilities: Core Technical Skills: - Fleet planning and route optimization - Vendor management and negotiation - Vehicle maintenance and repair scheduling - Transport cost analysis and reduction techniques - Understanding of statutory and regulatory compliance (RTO, fitness, permits) - Data analysis and reporting (Excel, ERP/Fleet management tools) - Operational knowledge of logistics and hub-based transport networks Behavioural Competencies: - Strong problem-solving and decision-making skills - Attention to detail and accuracy - Effective communication and interpersonal skills - Leadership and team management - Ability to work under pressure and meet deadlines - Result-oriented mindset - High sense of responsibility and integrity Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Ensure cost-effective procurement of fleet - Fleet procurement cost per km within set threshold % Reduction in market hire costs 2 Ensure fleet availability and optimal utilization - % Adherence to fleet availability timelines (for network and feeder runs) % Fleet utilization 3 Maintain fleet health and ensure scheduled maintenance - % Compliance to preventive maintenance schedule Number of breakdowns reported per month 4 Ensure vehicle branding as per guidelines - % Deviation from branding norms as per audit findings 5 Ensure statutory and regulatory compliance for vehicles - % Compliance to legal and statutory requirements Number of expired licenses or documents 6 Develop fleet operators (drivers) and promote safety - Number of safety trainings conducted vs. plan Number of accidents, violations, or breakdowns 7 Promote performance-driven culture - Timely completion of PMS cycle % Staff with documented goals/KPIs