Back Office Assistant

2 days ago


Kalyan MH IN Kohinoor group Full time

CRM Department - Back Office Assistant Real Estate Location Kohinoor Luxuria Kalyan East Maharashtra Job Type Full-Time Work Mode In-Person Salary Range Up to 30 000 per month depends upon experience and interview performance Job Summary Responsible for all backend work related to CRM post-sales activities till possession The Back Office Assistant will handle documentation entries in the 4QT system courier tracking demand notes ticket follow-ups possession coordination and other CRM backend responsibilities for Kohinoor Luxuria Key Responsibilities 1 Documentation Courier Handling Print PRN documents prepare dispatch packets and maintain courier logs Track courier deliveries returns and update records in Excel and system trackers Organize and maintain scanned and physical documents 2 Booking System Entries 4QT Enter Booking Form BF details in the 4QT system Handle rejected forms prepare revised drafts and resubmit Update agreement details and ensure proper document flow 3 Transfer Cancellation Updates Process transfer and cancellation entries in the 4QT system Coordinate with concerned teams for timely updates and accuracy 4 Ticketing Follow-ups Raise support tickets through email and follow up till closure Maintain ticket IDs and coordinate with counters CRM staff for resolutions 5 Demand Notes Prepare print scan and courier demand notes Maintain accurate records of all demand note communications 6 Possession Coordination Follow up with the site supervisor regarding flat readiness for possession Coordinate with internal teams for possession updates and scheduling Upload Index II cheque copies and agreement copies in the 4QT system 7 General Backend Administrative Support Assist CRM Sales teams with backend documentation and administrative tasks Maintain trackers and ensure timely system data updates Support day-to-day operations of the CRM Department Skills Required Strong communication and coordination skills Good knowledge of MS Excel and MS Word High accuracy in data entry and document management Basic understanding of real estate operations preferred Qualifications HSC or Graduate B Com B A preferred 1-2 years of experience in back office administrative roles Experience in the real estate industry will be an added advantage Job Type Full-time Pay 15 000 00 - 30 000 00 per month Work Location In person


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