Oracle Cx Marketing Expert Eloqua And Responsys

Job Category Product Development Oracle Customer Success Services As a key member of Oracle Customer Success Services we will join an international network of experts dedicated to driving customer success through innovation and expertise Our One Oracle approach ensures we will be part of a team delivering comprehensive end-to-end services and solutions that accelerate the entire customer journey Work alongside certified and experienced professionals gaining exposure to cutting-edge technologies and methodologies and enhancing your skills and credentials Engage with a diverse range of customers managing the full lifecycle of delivery and services and ensuring each project has a tangible impact Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success Join us in Oracle Customer Success Services and elevate your career with a company that values innovation expertise and customer-centric solutions Key Responsibilities Engage business partners to gather requirements and translate functional needs into technical specifications for CX Marketing Cloud Field Service Cloud CPQ Fusion Sales Service Cloud Cloud solutions Act as a marketing automation consultant driving strategy and execution across Oracle Eloqua and Oracle Responsys platforms Design and execute end-to-end campaigns across email push notifications in-app messaging SMS and multi-channel orchestration Develop and maintain campaign assets such as forms landing pages dynamic content and custom script-based elements Leverage Oracle Marketing Cloud AI features predictive scoring send-time optimization AI-driven segmentation content recommendations to enhance campaign performance Build out-of-the-box and scalable marketing solutions following best practices and platform governance standards Ensure seamless integration with CRM systems Oracle Sales Cloud Oracle Service Cloud Salesforce etc and other enterprise systems Support data unification and lifecycle management across Oracle Unity CDP and analytics insights via Oracle Infinity Troubleshoot and resolve technical and functional issues within SLAs Perform quarterly release assessments regression testing and adopt new features including AI and automation capabilities Collaborate with cross-functional teams and provide product guidance solutioning and platform best practices Collaborate with cross-functional teams including marketing strategists designers developers and data analysts to ensure seamless integration of marketing campaigns across different channels Monitor campaign performance metrics such as open rates click-through rates conversion rates and ROI to optimize campaign effectiveness Conduct A B testing and perform data analysis to uncover insights that inform campaign optimization strategies Stay up to date with industry trends and best practices in email marketing automation customer segmentation personalization strategies and other relevant areas Provide guidance and support to internal teams on best practices for utilizing the Oracle Marketing Cloud platform Qualifications Skills Mandatory Bachelor s degree BE BTech MCA Minimum 5 years experience with Oracle CX Cloud products Oracle Eloqua Responsys Unity Infinity HTML CSS JavaScript SQL database fundamentals REST SOAP APIs web services for integrations Experience with campaign asset development forms landing pages dynamic content Knowledge of Push Notification In-App Message campaigns Good-to-Have Excellent communication and project management skills including stakeholder and team facilitation Experience with Oracle Unity CDP Oracle Infinity Analytics Oracle Integration Cloud OIC API-based integrations and ETL data flows Knowledge of consent management data privacy identity resolution AI-driven campaign use cases predictive modeling experience Experience handling SRs RFCs and working with My Oracle Support Strong documentation and stakeholder-management skills Self-Assessment Questions Can I confidently translate complex business and functional requirements into technical Oracle CX specifications and solutions Do I have hands-on experience implementing and supporting Oracle CX Cloud products Am I skilled in developing custom integrations and automations using CX Data Integration CX Fusion Integration Agent Groovy Business Rules and scripting languages like Batch Python or PowerShell Have I successfully supported diverse CX processes Am I able to work independently solve complex challenges and adapt quickly in a fast-moving service-oriented environment Qualifications Career Level - 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