Analyst - Business Operation

We're building a future where every mental health provider can deliver the full spectrum of care, including advanced interventions such as transcranial magnetic stimulation (TMS), SPRAVATO®, and others without the complexity of going it alone. We partner with mental health practices to bring these life-changing treatments to the people who need them most. Our tech-enabled platform embeds the end-to-end infrastructure, technology, and operations directly into existing practices so providers can expand their care, and patients can finally access the treatments they deserve. Everbright is currently partnered with 75+ providers across seven markets and backed by $7M in early-stage venture capital funding. Requirements About the Role We’re looking for a Business Analyst – Business Operations Enablement to join our India-based team supporting operations in the US. This is a generalist role ideal for someone with a consulting or analytical background who thrives on variety - comfortable moving between research, data analysis, project management, hiring support, IT coordination, and operational improvement initiatives. You’ll work closely with cross-functional teams to solve high-priority business challenges, streamline processes, and build scalable systems that enable Everbright’s growth. The ideal candidate is structured, curious, and execution-driven—a hands-on operator who enjoys turning ambiguity into clarity and ideas into impact. Responsibilities - Support business operations across functions including hiring, IT, and core operations. - Conduct research and data analysis to inform strategic and operational decisions. - Build dashboards and reports to track KPIs, identify trends, and support leadership reviews. - Manage cross-functional projects - tracking timelines, deliverables, and dependencies. - Document and optimize processes, creating templates, SOPs, and internal playbooks. - Assist in vendor coordination, tool implementation, and workflow improvements. - Contribute to strategic initiatives such as cost optimization, capacity planning, and hiring operations. Qualifications - 1 - 3 years of experience in consulting, business operations, analytics, or strategy. - Proven ability to analyze data, identify insights, and drive business recommendations. - Strong skills in Excel/PowerPoint and comfort with data visualization or reporting tools. - Excellent written and verbal communication skills with cross-functional partners. - Highly organized with strong attention to detail and the ability to manage multiple projects. - Comfortable working independently in a fast-paced, evolving environment. Required Skills - Business operations and cross-functional project management - Research, analysis, and reporting - Process improvement and documentation - Strong communication and collaboration skills - Analytical problem-solving using Excel or BI tools - Ability to work across time zones and distributed teams Preferred Skills - Consulting or startup experience - Healthcare or healthcare services exposure - Experience with operational or financial modelling - Familiarity with HR, IT, or vendor management processes - Comfort working in early-stage, high-growth environments Benefits Career Growth: - Lead Careforce India’s market intelligence function - Contribute to sales, marketing, and partnership strategies - Step into broader roles in strategy and operations over time Why Join Us? You’ll be joining at the ground floor of a mission-driven venture, working closely with the founding team to shape healthcare delivery in India. This role offers a unique mix of strategic exposure and hands-on execution, setting you up for accelerated growth in strategy, operations, and leadership.