Business Operation Associate

Job Description Business Operations Associate Location - Hyderabad (Onsite) Role Purpose: To support the Business Process Excellence & Assurance team in ensuring smooth day-to-day operations, timely reporting and efficient coordination across projects. This role is ideal for someone who enjoys keeping things organized, is comfortable working with basic data and is eager to explore how AI tools can simplify and improve daily operations. About the Role: We're looking for a proactive and detail-oriented individual who can assist in managing ongoing process initiatives and ensure timely flow of updates, reports and communication within the team.You'll work closely with the Manager and Specialists to maintain trackers, prepare daily/weekly reports, follow up with cross-functional teams and explore ways to use automation and AI tools to make work smarter and faster. This role provides exposure to how large-scale business processes are planned, tracked, and improved - a great opportunity to learn operations, reporting and AI-driven efficiency at one of India's fastest-growing companies. Key Responsibilities: - Maintain trackers, reports and dashboards for ongoing process improvement projects. - Coordinate with internal teams to collect updates and ensure timely reporting. - Support the preparation of weekly and monthly performance summaries. - Assist in process documentation, data validation, and closure tracking. - Experiment with AI tools and automation to reduce manual work in reporting and coordination. - Contribute ideas to improve team efficiency and communication. - Provide day-to-day operational support to the Manager and Specialists. What We're Looking For: Experience & Background - 02 years of experience in Business Operations, Coordination or Process Support. - Freshers with a strong learning attitude and basic tool knowledge are welcome. Technical & Analytical Skills - Basic proficiency in Google Sheets / MS Excel (formulas, pivots, lookups). - Exposure to CRM tools or automation platforms is a plus. - Interest or openness to learning AI tools for reporting, automation and problem-solving. Mindset & Learning Orientation - Highly organized, proactive and reliable in managing recurring tasks. - Strong curiosity to learn new tools, especially AI-based ones. - Takes ownership, follows up independently and ensures timely completion. Communication - Clear written and verbal communication for internal coordination and updates. Work Profile: - Working Days: 6 days (Sunday off) - Work Mode: Work-from-Office, Hyderabad - Compensation: As per industry standards About NxtWave: NxtWave is one of India's fastest-growing tech upskilling organisations. An official partner of the National Skill Development Corporation (NSDC) and a World Economic Forum Technology Pioneer (2024), our mission is to bridge the gap between education and employability. Our programs equip youthmany of them first-generation graduates-with industry-relevant technical skills and a job-ready portfolio. To date, NxtWave has learners across 35 states and Union Territories with alumni hired by 2,000+ companies, including Google, Amazon, Nvidia, Goldman Sachs, Oracle, and Deloitte, delivering tangible hiring outcomes. Founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave has raised 275 crore, led by Greater Pacific Capital. Founders Anupam Pedarla and Sashank Gujjula were recognized in the 2024 Forbes India 30 Under 30 for their outstanding contributions to transforming tech education in India. Why Join Us: - You'll work directly with the Business Process Excellence & Assurance team, helping drive efficiency, visibility and structure across multiple departments. - This is a role that offers both learning and growth - from managing daily operations to discovering how AI and automation can make business execution smarter. - If you enjoy keeping things organized, communicating effectively and exploring new ways to simplify work, this is a perfect opportunity to grow your career in business operations.