Professional Services Analyst

2 weeks ago

Ahmadābād, India Higher Oak Full time

Your Role As a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions. This role requires strong attention to detail, problem-solving skills, and the ability to bridge business requirements with technical delivery. You will support customer implementations end-to-end, including requirement gathering, configuration, QA, UAT, and launch, while building trusted relationships with clients and colleagues. Responsibilities - Collect and document customer requirements and translate them into detailed technical specifications. - Configure the Medallia platform to meet customer business needs, under the guidance of senior team members. - Support Quality Assurance (QA), client User Acceptance Testing (UAT), and launch activities to ensure successful deployments. - Participate in client meetings, providing platform expertise and assisting in technical discussions. - Collaborate with internal and client teams to troubleshoot and resolve technical issues or inquiries. - Partner with stakeholders to identify risks, challenges, and opportunities for optimisation. Essential Skills and Experience - Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. - 1-2 years of experience with the Medallia platform - Ability to work independently on low to medium complexity assignments. - Exposure to common web technologies, such as JavaScript, XML, HTML, and CSS, and integration technologies/protocols (APIs, REST, HTTP, SFTP, etc.). - Strong problem-solving and analytical skills, with attention to detail. - Fully professional fluency in English

  • Business Analyst

    3 weeks ago

    Ahmadābād, India Santushti Infotech Private Limited Full time

    🌟 Hiring Business Analyst 📍 Ahmedabad Vastrapur 🕒 Monday to Friday, 11:30 AM to 7:30 PM (On site) We are seeking a Business Analyst/Business Operations Associate who will play a key role in evaluating professionals, improving operational workflows, and maintaining global quality standards across our marketplace. The ideal candidate has a background...

  • Junior Business Analyst

    3 days ago

    Ahmadābād, India AIS Technolabs Pvt Ltd Full time

    Company Name: AIS Technolabs - Acclaimed Web, Mobile App & Game Development Company About Company: AIS Technolabs Pvt Ltd. is a renowned and Award Winning Web & Mobile App Development Company serving clients across the world with unique and customized IT solutions. Since inception in 2011, AIS Technolabs has experienced tremendous growth with 8537+ clients...

  • Qa Analyst

    3 days ago

    Ahmadābād, India Solvios Technology Full time

    Company Description Solvios Technology is a global software development company with offices in Ahmedabad India and Boca Raton USA With over 13 years of experience we have successfully delivered 600 projects to more than 100 clients worldwide Our expertise includes custom web and mobile app development CRM ERP solutions cloud and DevOps services as well as...

  • Business Analyst

    3 weeks ago

    Ahmadābād, India E11EVEN TECHNOLOGIES Full time

    Location: Ahmedabad, India Experience: 2+ Years Domain Expertise: Businesss Operations, Analytics, Reporting Employment Type: Full-Time About the Role We are looking for a detail-oriented Business Analyst (Operations & Quality Vetting) to join our growing team. The role involves analyzing, validating, and improving operational processes related to freelancer...

  • Financial Analyst

    5 days ago

    Ahmadābād, India Net2Source (N2S) Full time

    🚀 We’re Hiring: Financial Analyst – New Delhi One of our Premium Clients | Immediate Requirement Are you a detail-oriented finance professional with strong analytical capabilities and expertise in budgeting, forecasting, and financial modelling? Here’s an exciting opportunity to join a dynamic team and work closely with global stakeholders across...

  • It Professional

    3 days ago

    Ahmadābād, India SYSTRA Full time

    It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System SYSTRA Indias valuable presence in India roots back to 1957 where SYSTRA worked on the electrification of Indian Railways Our technical excellence holistic approach and the tremendous talent provides a career that puts people who...

  • Group Services

    1 week ago

    Ahmadābād, India Adani Enterprises Limited Full time

    Objective: The IT End User Support Team Leader will be responsible for leading the End User Support team in delivering high-quality technical support to employees across the organization. This role ensures that IT services are delivered effectively, incidents are resolved promptly, and end-users receive exceptional customer experience. The Team Leader will...

  • ▷ Apply Now! Research Analyst

    4 weeks ago

    Ahmadābād, India InvestMentor Securities Limited Full time

    InvestMentor Securities Ltd. is a fast-growing and leading full-service stock broker in Gujarat. With the support of highly experienced research analysts, the company provides in-depth market research and analysis. Through advanced technology and a user-friendly mobile application, clients can trade effortlessly from anywhere. With a strong commitment to...

  • Mega Walk-In Drive for Senior Accounting Professionals Ahmedabad

    1 day ago

    Ahmadābād, India Paperchase Accountancy (GDC) Full time

    Are you an experienced Accounting Professional looking to work directly with International Clients (US/UK/ME)? Here's your opportunity to join a fast-growing, globally connected accounting team! We are hosting a Mega Walk-In Recruitment Drive for multiple positions: Hiring For: - Senior Accountant - Assistant Manager - Accounts Manager - Process Trainer...

  • Analyst, Fulfillment

    1 day ago

    Ahmadābād, India S&P Global Full time

    About the Role Grade Level for internal use 07 S P Global Corporate The Role Analyst Fulfillment - MI The Team The Candidate will be joining a team of highly motivated and professional individuals The fulfillment team is responsible for onboarding Client on multiple Data delivery platforms the client is being contracted for The team onboard the clients by...