Program Manager

6 days ago


Mumbai, India Mosaic Wellness Full time

Job Description Program Manager - Rapid Delivery Operations At Mosaic Wellness, we believe speed is the new standard in delivery. Next-day is pass, and same-day is no longer enough. We're looking for a hungry, analytical, and customer-obsessed Program Manager to own and drive our end-to-end rapid delivery experience. You'll ensure we exceed customer expectations with minimal delays, solving real-world problems and innovating to make our delivery seamless and cost-effective. You'll own key delivery metrics, collaborate closely with partners, customer happiness teams, and product teams to innovate processes and technology, and build scalable solutions that delight our high-LTV customers. Key Responsibilities: - Own and drive delivery operations, ensuring orders reach customers as quickly as possible with minimal delays. - Analyze delivery process bottlenecks and innovate solutions to drastically reduce delivery timelines. - Proactively reduce customer escalations and queries related to order delays by working closely with the customer happiness team. - Collaborate with partners to ensure smooth operations and cost efficiency. - Develop and track delivery performance metrics and prepare roadmaps to meet ambitious delivery speed goals. - Work with product and tech teams to implement customer-first solutions that improve operational visibility and customer experience. - Lead experiments and pilot projects to test new ideas and push the boundaries of rapid delivery. Required Skills: - Strong analytical skills with the ability to use data and visualization tools to make informed decisions and identify improvement areas. - Customer-first mindset with deep empathy for customer pain points and the drive to solve them. - Excellent stakeholder management skills and the ability to collaborate effectively across internal teams and external partners. - Proven ability to thrive in dynamic, fast-paced environments and deliver results under pressure. - Bias for action and an ownership mentality, coupled with a determination to overcome operational challenges. - Passion for innovation and problem-solving in logistics and customer experience. Qualifications & Experience: - 4+ years of experience in program management, preferably in a startup or fast-paced environment. - Experience in rapid delivery operations is a strong plus.



  • Mumbai Central, Mumbai, Maharashtra, India Great Manager Institute Full time

    We're Hiring: Program Coordinator (Internship) Join us in building futures with dignity. About the Role We’re looking for a committed and detail-oriented Program Coordinator Intern to support the smooth running of our 630-hour Machine Learning course for students. Key Responsibilities: Manage daily administrative tasks Maintain attendance...

  • Program Manager

    3 weeks ago


    Mumbai, India CRCC Asia Full time

    Company : CRCC Asia Location: Pune or Mumbai, India Position : Program Manager Reports to : IE Operations Lead Start date: ASAP Contract duration : End of February 2026 Schedule : Full-time This is a temporary position with no possibility for contract extension. COMPANY OVERVIEW CRCC Asia is an international education organisation that facilitates...

  • Program Manager

    3 weeks ago


    Mumbai, India CRCC Asia Full time

    Company: CRCC AsiaLocation: Pune or Mumbai, IndiaPosition: Program ManagerReports to: IE Operations LeadStart date: ASAPContract duration: End of February 2026Schedule: Full-timeThis is a temporary position with no possibility for contract extension.COMPANY OVERVIEWCRCC Asia is an international education organisation that facilitates international...

  • Program Manager

    3 weeks ago


    Mumbai, India CRCC Asia Full time

    Company : CRCC AsiaLocation: Pune or Mumbai, IndiaPosition : Program ManagerReports to : IE Operations LeadStart date: ASAPContract duration : End of February 2026Schedule : Full-timeThis is a temporary position with no possibility for contract extension.COMPANY OVERVIEWCRCC Asia is an international education organisation that facilitates international...

  • Program Manager

    2 days ago


    Mumbai, India Cuddles Foundation Full time

    About the role: Do you dream of work that transcends profits and touches lives? If so, then Cuddles Foundation might just be your calling. Here, we're dedicated to giving children fighting cancer a chance at a cure. As a Program Manager, you'll ensure that our centres under your care provide the best nutritional support to these brave children so they...

  • Program Manager

    2 days ago


    Mumbai, India Cuddles Foundation Full time

    About the role:Do you dream of work that transcends profits and touches lives? If so, then Cuddles Foundation might just be your calling. Here, we're dedicated to giving children fighting cancer a chance at a cure. As a Program Manager, you'll ensure that our centres under your care provide the best nutritional support to these brave children so they...

  • Program Manager

    2 days ago


    Mumbai, India Cuddles Foundation Full time

    About the role: Do you dream of work that transcends profits and touches lives? If so, then Cuddles Foundation might just be your calling.Here, we're dedicated to giving children fighting cancer a chance at a cure. As a Program Manager, you'll ensure that our centres under your care provide the best nutritional support to these brave children so they...

  • Program Manager

    2 days ago


    mumbai, India Cuddles Foundation Full time

    About the role:Do you dream of work that transcends profits and touches lives? If so, then Cuddles Foundation might just be your calling. Here, we're dedicated to giving children fighting cancer a chance at a cure. As a Program Manager, you'll ensure that our centres under your care provide the best nutritional support to these brave children so they...

  • Program Manager

    3 weeks ago


    Mumbai, India Training and Educational Centre for Hearing impaired Full time

    Position: Program Manager Location: Mumbai Job Type: Full-time Overview: The Program Manager will play a key role in planning, executing, and closing program within the organization. They will be responsible for coordinating various project activities, managing resources, and ensuring the successful delivery of projects aligned with the organization's...

  • Program Manager

    3 weeks ago


    Mumbai, India Training and Educational Centre for Hearing impaired Full time

    Position: Program Manager Location: Mumbai Job Type: Full-time Overview: The Program Manager will play a key role in planning, executing, and closing program within the organization. They will be responsible for coordinating various project activities, managing resources, and ensuring the successful delivery of projects aligned with the organization's...