Customer Support Associate

5 days ago


Ajmer RJ IN Jumbolister Services LLP Full time

Key Responsibilities Conduct live workshops webinars and one-on-one training sessions to facilitate effective user experiences Provide ongoing support and training to users Identify user queries and tailor programs accordingly Educate customers on new features product updates and best practices Take ownership of customer issues and ensure every interaction results in a positive experience Evaluate training effectiveness through feedback assessments and performance metrics implementing improvements as needed Contribute ideas and feedback to improve support processes and enhance the overall customer journey Create and maintain training materials such as manuals user guides screencasts to help customers use our Application effectively Desired Skills Good communication skills and ability to work independently Good Understanding of web technologies Basic knowledge of HTML CSS a plus How to Apply Interested candidates can email your CV at ashish jumbolister com Alternatively you may WhatsApp your CV to 91 9928919972 messages only no calls please Job Type Full-time Pay 8 000 00 - 25 000 00 per month Language English Preferred Work Location In person



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