Airport Ground Staff Pune

3 hours ago

Pune Maharashtra, India Viswamitempowersolution Full time

Position Airport Ground Staff Customer Service Agent Company Overview Viswamitempowersolution is a leading provider of airport ground handling services in Pune Maharashtra India We are committed to providing exceptional customer service and ensuring the smooth operation of airport operations We are currently seeking a highly motivated and customer-focused individual to join our team as an Airport Ground Staff CSA in Pune As a CSA you will be responsible for providing excellent customer service to passengers at the airport Key Responsibilities - Greet and assist passengers at check-in boarding and arrival areas - Handle passenger inquiries complaints and requests in a professional and timely manner - Ensure the safety and security of passengers by following all airport regulations and procedures - Assist with baggage handling and loading unloading of luggage onto aircraft - Conduct security screenings of passengers and their belongings - Provide special assistance to passengers with disabilities or special needs - Collaborate with other airport staff to ensure efficient and smooth operations - Maintain a clean and organized work area - Handle cash and credit card transactions for airport services - Keep track of flight schedules and communicate any changes or delays to passengers - Adhere to all company policies and procedures Qualifications - High school diploma or equivalent - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Strong attention to detail and problem-solving skills - Ability to work flexible hours including nights weekends and holidays - Must be physically fit and able to lift heavy baggage - Previous experience in customer service or airport operations is preferred but not required - Fluency in English and other languages is a plus If you are a team player with a passion for delivering exceptional customer service we would love to hear from you Join our team at Viswamitempowersolution and be a part of our commitment to providing the best airport ground handling services in Pune

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